By the completion of this course, you will be able to:

• Install and configure the core solutions
• Install the core solution plug-ins on managed computers
• Gather comprehensive data using the Symantec Management Agent and plug-ins
• Set up schedules to automatically deliver packages and tasks to client computers
• Analyze gathered data using predefined reports

Understanding the Client Management Suite

• Benefits of CMS 7.1
• What is new in CMS 7.1?
• Components of CMS
• Relationship between products

Installing and Configuring the Client Management Suite

• Becoming familiar with installation requirements for Symantec Management Platform
• Learning about Symantec Installation Manager
• Installing core components on Windows/Linux/Mac
• Installing and configuring component plug-ins

Symantec Management Console

• Accessing the Symantec Management Console
• Becoming familiar with the Symantec Management Console
• Customizing the Symantec Management Console

Software Management Framework

• Software Management Framework
• Components of SMF
• Populating the software catalogue

Overview Inventory Solution

• Inventory Solution overview
• Overview of the plug-ins
• Installing the plug-ins
• Setting plug-in policies

Managing Inventory with Tasks and Policies

• Gathering inventory data
• Creating inventory tasks
• Creating software inventory policies
• Using inventory to populate the software catalogue

Managing Computers with Custom Inventory

• Creating a custom inventory task using NS 6 Custom Inventory
• Creating a custom inventory task
• Executing an agentless inventory scan
• Custom data classes

Using Baselines to Manage Computers

• Overview of Baseline Inventory
• Creating a File Baseline task
• Creating a Registry Baseline task

Using Application Metering to Manage Computers

• Configuring applications to use Application Metering
• Managing the data from Application Metering
• Creating and configuring Application Metering policies
• Harvesting licenses and working with MS Licensing models

Software Delivery

• Methods to deliver software
• About Managed Delivery
• Creating a Managed Delivery policy
• About Quick Delivery
• Using the Quick Delivery Wizard
• Creating and editing Quick Delivery tasks

Managing and Delivering Software with Other Tasks

• Using Package Delivery
• Managing Windows Installer applications
• Managing Virtual applications

Software Portal

• Overview of the Software Portal
• Configuring the Software Portal
• Managing software requests

Patch Management Solution

• Patch Management overview
• Understanding how Patch works
• Upgrading and migrating Patch data
• Installing the Agent
• Setting Agent policies
• Upgrading Agents
• Reviewing installed updates

Software Bulletins and Updates

• Using the Patch Remediation Center
• Staging software bulletins
• Creating and deploying software update policies

Reporting

• Understanding Compliance reports
• Understanding Remediation reports
• Understanding Software Bulletin reports
• Creating Custom reports
• Client Management Suite troubleshooting tips
• Troubleshooting plug-ins
• Tracing logs

Overview of Deployment Solution 7.1 SP1

• Installing and configuring the Deployment Solution
• About jobs and tasks
• Creating and deploying images

Server Management Suite

• Benefits of Server Management Suite
• Becoming Familiar with Network Discovery
• Using Credential Manager and Connection Profiles

Monitor Solution

• Overview of Monitor Solution
• Components of Monitor Solution
• Configuring Monitor Solution
• Monitor policies
• Tasks and actions
• Using Monitor rules and metrics
• Reviewing the data

Before attending the Altiris Client Management course, you must have:

• working knowledge of Notification Server
• Have attended the Symantec Management Platform 7.1 Administration course
• Have a basic understanding and working knowledge of Microsoft Windows (2000, XP, 2003, Vista, and Windows 7)