The AUCCE1 v2.0 – Administering Cisco Unified Contact Center Enterprise Part 1 is a 5 days instructor-led training program for Cisco Channel Partners and Customers. This training event provides students with the opportunity to get involved in 2 Day support of a UCCE solution deployed in a CVP comprehensive environment.
This training event fulfills all requirements, resources, and tools required to perform routine adds, moves, and changes in the inbound/outbound UCCE environment.