See how Insoft Services is responding to COVID-19

FortiVoice

X

Contact Us

We would love to hear from you. Please complete this form to pre-book or request further information about our delivery options.

Subscribe

I'd like to receive emails with the latest updates and promotions from Insoft.

Data Protection & Privacy

I hereby allow Insoft Ltd. to contact me on this topic. Further, I authorise Insoft Ltd. processing, using collecting and storing my personal data for the purpose of these activities. All your data will be protected and secured as outlined in our privacy policy.


Download PDF

Upcoming Courses

Nov 23 - Nov 24, 2020
09:00 - 17:00 (CEST)
Online

Mar 9 - Mar 10, 2021
09:00 - 17:00 (CEST)
Online

Jun 22 - Jun 23, 2021
09:00 - 17:00 (CEST)
Online

Sep 6 - Sep 7, 2021
09:00 - 17:00 (CEST)
Online

Nov 29 - Nov 30, 2021
09:00 - 17:00 (CEST)
Online

  • FortiVoice
    2 days  (Instructor Led Online)  |  Network Security
    Download PDF

    Course Details

    The FortiVoice is a two-day instructor-led training course, where you will learn how to configure FortiVoice systems, including using phones. In the interactive labs, you will explore FortiVoice profiles, extension setups, trunk configurations, and call features.

    FortiVoice Enterprise systems give you total call control and sophisticated communication features for excellent customer service and efficient employee collaboration. Powerful, affordable, and simple, FortiVoice phone systems include everything you need to handle calls professionally, control communication costs and stay connected everywhere. In addition to working with the user-friendly series of FortiFones, the FortiVoice personal web portal lets staff view their call logs, configure and manage their own messaging, and access other features. Employees get control over their phones, and the IT staff gets a break from having to configure every little change.

     

    See other Fortinet courses available

    Objectives

    After completing this course, you should be able to:

    • Deploy the FortiVoice on your network
    • Configure and set up HA for large scale deployments
    • Install and set up extensions for both internal and external users
    • Creating groups to manage calls and configuration options
    • Setting inbound and outbound dialing rules to meet customer requirements
    • Using and managing Auto Attendant menus and options
    • Understand system advanced features
    • Monitor system via logs and traces to ensure the system is set up correctly
    • Generate call reports and invoices based upon user or trunk activity
    • Provide access and rights to users within the user portal
    • Configure autodialer and campaigns
    • Deploy gateway and local survivable systems
    • Deploy soft clients for mobile workers

    Target Audience

    Networking and security professionals involved in the management, configuration, administration, and monitoring of FortiVoice devices used in their organizations’ networks.

    Prerequisites

    • Knowledge of network protocols
    • Basic understanding of network concepts