ITIL Practitioner

ITIL Practitioner
  • ITIL Practitioner

    3 Days Course
    IT Services Management
    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)
    Loading...

    Reviews

    Course Details

    Overview

    This highly practical course is designed to show you how to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this holistic course, you will cover nine guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM). The course fully prepares you for the ITIL Practitioner exam, which you may take at a later date. An exam voucher for the web-based exam is included in the cost of the course.

    Course Schedule

      Dec 18 - Dec 20, 2018
    London
      Feb 18 - Feb 20, 2019
    London
      Apr 16 - Apr 18, 2019
    London
      Jun 25 - Jun 27, 2019
    London