See how Insoft Services is responding to COVID-19

Microsoft Dynamics 365 Customer Engagement Online Deployment

X

Contact Us

We would love to hear from you. Please complete this form to pre-book or request further information about our delivery options.

Subscribe

I'd like to receive emails with the latest updates and promotions from Insoft.

Data Protection & Privacy

I hereby allow Insoft Ltd. to contact me on this topic. Further, I authorise Insoft Ltd. processing, using collecting and storing my personal data for the purpose of these activities. All your data will be protected and secured as outlined in our privacy policy.


Upcoming Courses

Feb 10 - Feb 12, 2021
09:00 - 17:00 (CEST)
Online

May 5 - May 7, 2021
09:00 - 17:00 (CEST)
Online

Aug 11 - Aug 13, 2021
09:00 - 17:00 (CEST)
Online

Oct 26 - Oct 28, 2021
09:00 - 17:00 (CEST)
Online

  • Microsoft Dynamics 365 Customer Engagement Online Deployment
    3 days  (Instructor Led Online)  |  Microsoft Dynamics 365

    Course Details

    With the Microsoft Dynamics 365 Customer Engagement Online Deployment course, you’ll be introduced to Dynamics 365 and learn how to deploy, configure and manage Dynamics 365 Online and its related services and its clients. This course is part of the Microsoft MCSA: Dynamics 365 course On this Microsoft Dynamics 365 course you’ll focus on deploying and administering Microsoft 365 Online.
    The Microsoft Dynamics 365 Customer Engagement is a leading cloud-based customer relationship management (CRM) business solution that can help you drive sales productivity and improve the value of your marketing efforts through social insights, business intelligence, and campaign management. Combining the industry best practices with Microsoft Dynamics 365 CE, Visionet helps its clients maximize the value of the technology investment.

    Objectives

    With this course, you will gain an understanding of the following Dynamics 365 topics:

    • Office 365 and Dynamics 365
    • Dynamics 365 Customer Engagement
    • Managing subscriptions and users
    • Dynamics 365 instances
    • Yammer, SharePoint Online, One Note and One Drive
    • Mobile Apps
    • Dynamics 365 client for Outlook and App for Outlook
    • Options for managing email
    • App Designer

    Prerequisites

    Our course participants come from varied backgrounds and have different attributes. To make sure you have the best possible chances of benefitting from the course, we are available for you to discuss your goals and general expectations to your learning and results. Generally, though, we do recommend you to have a working knowledge of using Dynamics CRM and experience in:

    • Office 365 Administration
    • Microsoft Office Outlook
    • Experience in customizing Dynamics CRM or have previously attended the Customisation course