Cisco Training Courses

Insoft has been serving IT community with official Cisco training offering since 2010. Find all the relevant information on Cisco training on this page.

View More

Cisco Certifications

Experience a blended learning approach that combines the best of instructor-led training and self-paced e-learning to help you prepare for your certification exam.

View More

Cisco Learning Credits

Cisco Learning Credits (CLCs) are prepaid training vouchers redeemed directly with Cisco that make planning for your success easier when purchasing Cisco products and services.

Have CLCs and want to redeem them?

Cisco Continuing Education

The Cisco Continuing Education Program offers all active certification holders flexible options to recertify by completing a variety of eligible training items.

View More

Cisco Digital Learning

Certified employees are VALUED assets. Explore Cisco official Digital Learning Library to educate yourself through recorded sessions.

Browse CDLL Catalogue

Cisco Business Enablement

The Cisco Business Enablement Partner Program focuses on sharpening the business skills of Cisco Channel Partners and customers.

View More

Fortinet Technical Certifications

The Fortinet Network Security Expert (NSE) program is an eight-level training and certification program to teach engineers of their network security for Fortinet FW skills and experience.

View More

Fortinet Technical Courses

Insoft is recognised as Fortinet Authorized Training Center in selected locations across EMEA.

View More

ATC Status

Check our ATC Status across selected countries in Europe.

View More

Fortinet Services Packages

Insoft Services has developed a specific solution to streamline and simplify the process of installing or migrating to Fortinet Products.

Browse Packages

Prepforce Bootcamp

The only comprehensive source available today to prepare for Fortinet NSE 8 certification globally.

View More

Microsoft Training

Insoft Services provides Microsoft training in EMEAR. We provide Microsoft technical training and certification courses that are led by world-class instructors.

View More

Technical Training

The evolution of Extreme Networks Technical Training provides a comprehensive progressive pathway from Associate to Professional accreditation.

View More

ATP Accreditation

As an authorised training partner (ATP), Insoft Services ensures that you receive the highest standards of education available.

View More

What we do

Through our global presence and partner ecosystem, we provide strategic IT consulting services to align IT services with customers' business goals.

View More

 

We are pleased to launch pre-scoped Enterprise Networking Consulting Packages, our ready-made solutions, tailored to ensure efficiency and cost containment.

 

View More

 

We specialize in the deployment of vendor-specific automation tools as well as open-source and vendor-independent solutions, that can be tuned in accordance with the business needs of a specific organization.

 

View More

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

 

View More

 

We provide comprehensive IoT consultancy, deployment and support solutions for businesses that want to launch or improve their use of connected technologies. You’ll have the expert guidance you need to streamline operations, increase efficiency and maximize outcomes.

View More

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

View More

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

View More

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

 

View More

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

 

View More

 

We provide the highest level of expertise on Cisco consultancy services, that target audits of your current network and implementing updates for improved operational performance, secure data and compliant systems.

View More

 

We provide the highest level of expertise on Fortinet consultancy services that target audits of your current network and implementing updates for improved operational performance, secure data and compliant systems.

View More

 

Our team can help enterprises, get the most value from Extreme products and services following our predefined value-added packages or custom ones that fits business needs.

 

View More

About Us

Our training portfolio includes a wide range of IT training from IP providers, including Cisco, Extreme Networks, Fortinet, Microsoft, to name a few, in EMEA.

View More

Microsoft Office 365 Administrator

Contact Us

We would love to hear from you. Please complete this form to pre-book or request further information about our delivery options.

Data Protection & Privacy

I hereby allow Insoft Ltd. to contact me on this topic. Further, I authorise Insoft Ltd. processing, using collecting and storing my personal data for the purpose of these activities. All your data will be protected and secured as outlined in our privacy policy.

Close

Microsoft Office 365 Administrator

Enroll Now
Microsoft Office 365 Administrator
Duration
4 Days
Delivery
(Online and onsite)
Price
Price Upon Request

In this four-day course, Skillable has reimagined this popular Microsoft Office 365 course using our modern challenge-centric instructional design model. Live hands-on labs are at the forefront of this course allowing learners to learn while doing and include additional reference materials and post class access to Skillable’s Challenge Labs to further promote and enable continuous learning.

In this course, learners will validate their skills as they relate to Microsoft 365 services, including its identities, dependencies, requirements, and supporting technologies.

  • Manage Microsoft Office 365 Users and Groups.
  • Implement Client Access and Authentication for Microsoft Office 365.
  • Deploy the Microsoft Office 365 Client.
  • Manageme Exchange Online Recipients and Permissions.
  • Configure a Microsoft Office 365 Collaboration Solution.
  • Manage Security and Compliance in Microsoft Office 365.

Module 1: Plan and Provision Microsoft Office 365

In this hands-on adaptive module, the learner will setup of Office 365. First, explore the user interface, and then verify default users and groups. Next, learn how to obtain status and health information about Office 365 and create an organizational profile. Finally, configure users to receive early release features and configure Office 365 domain name settings.

Lessons

  • See module description

Lab 1: Plan and Provision Microsoft Office 365

  • View default user and group accounts.
  • View health status messages.
  • View service health.
  • Create an organization profile.
  • Configure users to receive early release features.
  • Configure DNS settings.

After completing this module, students will be able to:

  • Describe components of Microsoft 365.
  • Explain how you use Microsoft 365 in your organization.
  • Describe the Microsoft 365 tenant options.
  • Compare a Microsoft 365 pilot to the traditional deployment process.
  • Evaluate the pilot deployment.

 

Module 2: Manage Microsoft Office 365 Users and Groups

In this hands-on adaptive module, the learner will manage users, groups, and authentication. First, create new users, and then create new groups. Next, configure administrative units and password policies. Finally, enable multi-factor authentication and conditional access.

Lessons

  • See module description

Lab 1: Manage Microsoft Office 365 Users and Groups

  • Create new users.
  • Created new groups.
  • Create administrative units
  • Enable password expiration policies.
  • Configure multi-factor authentication.
  • Create a conditional access policy.

After completing this module, students will be able to:

  • Describe the user account types.
  • Create and manage Microsoft 365 user accounts.
  • Manage Microsoft 365 user licenses and security groups.
  • Manage users and groups with Windows PowerShell.
  • Configure administrative access.

 

Module 3: Client Access and Authentication for Microsoft Office 365

In this hands-on adaptive module, the learner will check connectivity and synchronize on on-premises Active Directory with Azure Active Directory. First, run connectivity tests, and then install Azure AD Connect. Next, configure synchronization and create new objects, and then, limit attributes from synchronizing.

Lessons

  • See module description

Lab 1: Client Access and Authentication for Microsoft Office 365

  • Run connectivity tests.
  • Create the required accounts for AD Connect.
  • Install AD Connect.
  • Configure initial synchronization.
  • Filter attributes that are being synchronized.
  • Verify the sync.

After completing this module, students will be able to:

  • Plan or Office 365 clients.
  • Configure connectivity for Office 365 clients.
  • Plan and prepare for directory synchronization.
  • Implement directory synchronization using Azure AD Connect.
  • Manage Office 365 identities.

 

Module 4: Plan and Deploy Microsoft Office 365 Client Applications

In this hands-on adaptive module, the learner will deploy Office 365. First, assign a user an Office 365 license, and then join a computer to Azure Active Directory. Next, manually install Office 365 and use apps like Work and OneDrive. Finally, configure Microsoft Endpoint Manager with an Office 365 deployment and install office automatically through Endpoint Manager.

Lessons

  • See module description

Lab 1: Plan and Deploy Microsoft Office 365 Client Applications

  • Assign an Office 365 license to a user.
  • Join a computer to Azure Active Directory.
  • Manually install Office 365 to a computer.
  • Create new files in Word.
  • Create new files in OneDrive.
  • Install Office 365 automatically using Microsoft Endpoint Manager.

After completing this module, students will be able to:

  • Describe Microsoft 365 Apps for enterprise.
  • Explain Microsoft 365 Apps for enterprise licensing and activation.
  • Plan and manage user-driven Office 365 Apps for centralized deployments.
  • List considerations prior to Office Telemetry deployment.

 

Module 5: Plan and Manage Exchange Online Recipients and Permissions

In this hands-on adaptive module, the learner will test features relating to recipients in Exchange Online, user mailboxes, groups, and contacts. First, verify that your user accounts have mailboxes. Next, create a distribution list, and then create a Microsoft 365 group. Next, create a Mail Contact account for a customer, and then create a Mail User account for a contractor. Finally, create two new administrative role groups, and then create a new role assignment policy.

Lessons

  • See module description

Lab 1: Plan and Manage Exchange Online Recipients and Permissions

  • Prepare PowerShell for remote management of Exchange Online.
  • Create a distribution group and a Microsoft 365 group.
  • Create a resource mailbox.
  • Create a Mail Contact and a Mail User.
  • Create new admin role groups and assigned users to them.
  • Create a new role assignment policy.

After completing this module, students will be able to:

  • Describe Exchange Online features.
  • Describe how to administer Exchange Online using Windows PowerShell.
  • Discuss options for managing Exchange Online recipient accounts.
  • Explain how to plan and configure Exchange Online permissions.

 

Module 6: Plan and Configure Exchange Online Service

In this hands-on adaptive module, the learner will configure Exchange Online Services. First, you will configure message transport settings, and then you will create custom send and receive connectors. Next, you will create a set of mail flow rules, create a journal rule, and then configure message trace. Finally, you will enable Microsoft 365 Advanced Threat Protection (ATP), and then you will create client access policies.

Lessons

  • See module description

Lab 1: Plan and Configure Exchange Online Services

  • Create and validate a transport rule.
  • Create a Malware Filter and Connection Filter (Anti-spam policy).
  • Enable Advanced Threat Protection and a Safe Attachments Policy.
  • Configure an Outlook Web App policy.
  • Configure a mobile device access and mailbox policy.

After completing this module, students will be able to:

  • Plan and configure connectors
  • Discuss the role of journal rules.
  • Describe the use of malware and connection filters.
  • Explain how to configure an Outlook Web App policy.
  • Discuss mobile device policies.

 

Module 7: Plan and Configure a Microsoft Office 365 Collaboration Solution

In this hands-on adaptive module, the learner will plan and configure a collaboration solution. First, configure the Yammer organizational settings, and then configure Yammer to enforce Microsoft 365 identity. Next, configure the Yammer user experience, and then enable OneDrive for Business synchronization, and finally configure a private Microsoft 365 group and a public group.

Lessons

  • See module description

Lab 1: Plan and Configure a Microsoft Office 365 Collaboration Solution

  • Configure a Yammer organization setting.
  • Configure the Yammer user experience.
  • Enable OneDrive for Business synchronization.
  • Create files to synchronize with OneDrive for Business.
  • Configure a private Microsoft 365 group.
  • Configure a public Microsoft 365 group with Windows PowerShell.

After completing this module, students will be able to:

  • Explain the functionality of Teams.
  • Discuss considerations made prior to deploying Teams.
  • Describe how to transition Skype for Business to Microsoft Teams.
  • Explain what is involved in authenticating and granting access users on Teams.
  • Discuss the data collection and reporting options available in Teams that assist business decision making.

 

Module 8: Plan and Configure Security and Compliance in Microsoft Office 365

In this hands-on adaptive module, the learner will deploy Microsoft 365. First, configure a test team using a new Microsoft 365 group, and will configure sensitivity labels that will be used to create label policies. Next, use both the Microsoft Purview compliance portal and PowerShell. Finally, add users to role groups to manage compliance, and then you will enable mailbox archiving for selected users

Lessons

  • See module description

Lab 1: Plan and Configure Security and Compliance in Microsoft Office 365

  • Create a Microsoft 365 group for the test team.
  • Create a Sensitivity Labels using the Microsoft Purview compliance portal.
  • Create a Sensitivity Labels using Windows PowerShell.
  • Create a Sensitivity Label Policy using the Compliance Center.
  • Enable an In-Place Archive for selected users’ mailboxes.

After completing this module, students will be able to:

  • Explain how to configure SharePoint Online user profiles.
  • Describe the use of the SharePoint admin center.
  • Discuss the types of sites you can create in SharePoint Online and Microsoft 365.
  • Describe the methods for sharing site content with external users.
  • Discuss ways to use and configure the Yammer user experience.
  • Explain how to create and configure Microsoft 365 groups.

 

Module 9: Plan and Configure Security and Compliance in Microsoft Office 365

This hands-on adaptive module, the learner will deploy Microsoft 365. First, configure a test team using a new Microsoft 365 group, and will configure sensitivity labels that will be used to create label policies. Next, use both the Microsoft Purview compliance portal and PowerShell. Finally, add users to role groups to manage compliance, and then you will enable mailbox archiving for selected users.

Lessons

  • See module description

Lab 1: Plan and Configure Security and Compliance in Microsoft Office 365

  • Create a Microsoft 365 group for the test team.
  • Create a Sensitivity Labels using the Microsoft Purview compliance portal.
  • Create a Sensitivity Labels using Windows PowerShell.
  • Create a Sensitivity Label Policy using the Compliance Center.
  • Enable an In-Place Archive for selected users’ mailboxes.

After completing this module, students will be able to:

  • Describe the security considerations when planning a Microsoft 365 implementation.
  • Describe Microsoft 365 Security & Compliance Center.
  • Explain the capabilities of sensitivity labels.
  • Describe DLP policies in Security & Compliance Center.
  • Configure Microsoft 365 Advanced eDiscovery and compliance searching.
  • Utilize label analytics to review sensitivity label usage.

 

Module 10: Monitor Microsoft Office 365

In this hands-on adaptive module, the learner will monitor and troubleshoot issues in Microsoft Office 365. First, customize Microsoft Service Health and Message Center. Next, create Microsoft 365 reports based on usage and risky users, and then set a retention policy. Finally, configure an email attack simulation to train users on risky behavior, and then troubleshoot mail flow issues.

Lessons

  • See module description

Lab 1: Monitor Microsoft Office 365

  • Customize Microsoft 365 Service Health and the Message center.
  • Create and export Microsoft 365 Reports.
  • Configure an email attack simulation.
  • Troubleshoot mail flow issues.

After completing this module, students will be able to:

  • Describe the functionality of Microsoft 365 troubleshooting tools.
  • Discuss the role of the Microsoft Remote Connectivity Analyzer.
  • Describe the importance of service health information in the Microsoft 365 dashboard.
  • Explain how to monitor Microsoft 365 with Microsoft System Center Operations Manager (Operations Manager) and Azure Monitor.

This course is intended for an IT professional who support the plan, configuration, and management of a Microsoft 365 environment.

  • Administering Windows Server operating systems
  • Working with Active Directory Domain Services (AD DS)
  • Working with name resolution, including DNS
  • Working with Windows PowerShell command-line interface
In this four-day course, Skillable has reimagined this popular Microsoft Office 365 course using our modern challenge-centric instructional design model. Live hands-on labs are at the forefront of this course allowing learners to learn while doing and include additional reference materials and post class access to Skillable’s Challenge Labs to further promote and enable continuous learning. In this course, learners will validate their skills as they relate to Microsoft 365 services, including its identities, dependencies, requirements, and supporting technologies.
  • Manage Microsoft Office 365 Users and Groups.
  • Implement Client Access and Authentication for Microsoft Office 365.
  • Deploy the Microsoft Office 365 Client.
  • Manageme Exchange Online Recipients and Permissions.
  • Configure a Microsoft Office 365 Collaboration Solution.
  • Manage Security and Compliance in Microsoft Office 365.

Module 1: Plan and Provision Microsoft Office 365

In this hands-on adaptive module, the learner will setup of Office 365. First, explore the user interface, and then verify default users and groups. Next, learn how to obtain status and health information about Office 365 and create an organizational profile. Finally, configure users to receive early release features and configure Office 365 domain name settings.

Lessons

  • See module description

Lab 1: Plan and Provision Microsoft Office 365

  • View default user and group accounts.
  • View health status messages.
  • View service health.
  • Create an organization profile.
  • Configure users to receive early release features.
  • Configure DNS settings.

After completing this module, students will be able to:

  • Describe components of Microsoft 365.
  • Explain how you use Microsoft 365 in your organization.
  • Describe the Microsoft 365 tenant options.
  • Compare a Microsoft 365 pilot to the traditional deployment process.
  • Evaluate the pilot deployment.

 

Module 2: Manage Microsoft Office 365 Users and Groups

In this hands-on adaptive module, the learner will manage users, groups, and authentication. First, create new users, and then create new groups. Next, configure administrative units and password policies. Finally, enable multi-factor authentication and conditional access.

Lessons

  • See module description

Lab 1: Manage Microsoft Office 365 Users and Groups

  • Create new users.
  • Created new groups.
  • Create administrative units
  • Enable password expiration policies.
  • Configure multi-factor authentication.
  • Create a conditional access policy.

After completing this module, students will be able to:

  • Describe the user account types.
  • Create and manage Microsoft 365 user accounts.
  • Manage Microsoft 365 user licenses and security groups.
  • Manage users and groups with Windows PowerShell.
  • Configure administrative access.

 

Module 3: Client Access and Authentication for Microsoft Office 365

In this hands-on adaptive module, the learner will check connectivity and synchronize on on-premises Active Directory with Azure Active Directory. First, run connectivity tests, and then install Azure AD Connect. Next, configure synchronization and create new objects, and then, limit attributes from synchronizing.

Lessons

  • See module description

Lab 1: Client Access and Authentication for Microsoft Office 365

  • Run connectivity tests.
  • Create the required accounts for AD Connect.
  • Install AD Connect.
  • Configure initial synchronization.
  • Filter attributes that are being synchronized.
  • Verify the sync.

After completing this module, students will be able to:

  • Plan or Office 365 clients.
  • Configure connectivity for Office 365 clients.
  • Plan and prepare for directory synchronization.
  • Implement directory synchronization using Azure AD Connect.
  • Manage Office 365 identities.

 

Module 4: Plan and Deploy Microsoft Office 365 Client Applications

In this hands-on adaptive module, the learner will deploy Office 365. First, assign a user an Office 365 license, and then join a computer to Azure Active Directory. Next, manually install Office 365 and use apps like Work and OneDrive. Finally, configure Microsoft Endpoint Manager with an Office 365 deployment and install office automatically through Endpoint Manager.

Lessons

  • See module description

Lab 1: Plan and Deploy Microsoft Office 365 Client Applications

  • Assign an Office 365 license to a user.
  • Join a computer to Azure Active Directory.
  • Manually install Office 365 to a computer.
  • Create new files in Word.
  • Create new files in OneDrive.
  • Install Office 365 automatically using Microsoft Endpoint Manager.

After completing this module, students will be able to:

  • Describe Microsoft 365 Apps for enterprise.
  • Explain Microsoft 365 Apps for enterprise licensing and activation.
  • Plan and manage user-driven Office 365 Apps for centralized deployments.
  • List considerations prior to Office Telemetry deployment.

 

Module 5: Plan and Manage Exchange Online Recipients and Permissions

In this hands-on adaptive module, the learner will test features relating to recipients in Exchange Online, user mailboxes, groups, and contacts. First, verify that your user accounts have mailboxes. Next, create a distribution list, and then create a Microsoft 365 group. Next, create a Mail Contact account for a customer, and then create a Mail User account for a contractor. Finally, create two new administrative role groups, and then create a new role assignment policy.

Lessons

  • See module description

Lab 1: Plan and Manage Exchange Online Recipients and Permissions

  • Prepare PowerShell for remote management of Exchange Online.
  • Create a distribution group and a Microsoft 365 group.
  • Create a resource mailbox.
  • Create a Mail Contact and a Mail User.
  • Create new admin role groups and assigned users to them.
  • Create a new role assignment policy.

After completing this module, students will be able to:

  • Describe Exchange Online features.
  • Describe how to administer Exchange Online using Windows PowerShell.
  • Discuss options for managing Exchange Online recipient accounts.
  • Explain how to plan and configure Exchange Online permissions.

 

Module 6: Plan and Configure Exchange Online Service

In this hands-on adaptive module, the learner will configure Exchange Online Services. First, you will configure message transport settings, and then you will create custom send and receive connectors. Next, you will create a set of mail flow rules, create a journal rule, and then configure message trace. Finally, you will enable Microsoft 365 Advanced Threat Protection (ATP), and then you will create client access policies.

Lessons

  • See module description

Lab 1: Plan and Configure Exchange Online Services

  • Create and validate a transport rule.
  • Create a Malware Filter and Connection Filter (Anti-spam policy).
  • Enable Advanced Threat Protection and a Safe Attachments Policy.
  • Configure an Outlook Web App policy.
  • Configure a mobile device access and mailbox policy.

After completing this module, students will be able to:

  • Plan and configure connectors
  • Discuss the role of journal rules.
  • Describe the use of malware and connection filters.
  • Explain how to configure an Outlook Web App policy.
  • Discuss mobile device policies.

 

Module 7: Plan and Configure a Microsoft Office 365 Collaboration Solution

In this hands-on adaptive module, the learner will plan and configure a collaboration solution. First, configure the Yammer organizational settings, and then configure Yammer to enforce Microsoft 365 identity. Next, configure the Yammer user experience, and then enable OneDrive for Business synchronization, and finally configure a private Microsoft 365 group and a public group.

Lessons

  • See module description

Lab 1: Plan and Configure a Microsoft Office 365 Collaboration Solution

  • Configure a Yammer organization setting.
  • Configure the Yammer user experience.
  • Enable OneDrive for Business synchronization.
  • Create files to synchronize with OneDrive for Business.
  • Configure a private Microsoft 365 group.
  • Configure a public Microsoft 365 group with Windows PowerShell.

After completing this module, students will be able to:

  • Explain the functionality of Teams.
  • Discuss considerations made prior to deploying Teams.
  • Describe how to transition Skype for Business to Microsoft Teams.
  • Explain what is involved in authenticating and granting access users on Teams.
  • Discuss the data collection and reporting options available in Teams that assist business decision making.

 

Module 8: Plan and Configure Security and Compliance in Microsoft Office 365

In this hands-on adaptive module, the learner will deploy Microsoft 365. First, configure a test team using a new Microsoft 365 group, and will configure sensitivity labels that will be used to create label policies. Next, use both the Microsoft Purview compliance portal and PowerShell. Finally, add users to role groups to manage compliance, and then you will enable mailbox archiving for selected users

Lessons

  • See module description

Lab 1: Plan and Configure Security and Compliance in Microsoft Office 365

  • Create a Microsoft 365 group for the test team.
  • Create a Sensitivity Labels using the Microsoft Purview compliance portal.
  • Create a Sensitivity Labels using Windows PowerShell.
  • Create a Sensitivity Label Policy using the Compliance Center.
  • Enable an In-Place Archive for selected users’ mailboxes.

After completing this module, students will be able to:

  • Explain how to configure SharePoint Online user profiles.
  • Describe the use of the SharePoint admin center.
  • Discuss the types of sites you can create in SharePoint Online and Microsoft 365.
  • Describe the methods for sharing site content with external users.
  • Discuss ways to use and configure the Yammer user experience.
  • Explain how to create and configure Microsoft 365 groups.

 

Module 9: Plan and Configure Security and Compliance in Microsoft Office 365

This hands-on adaptive module, the learner will deploy Microsoft 365. First, configure a test team using a new Microsoft 365 group, and will configure sensitivity labels that will be used to create label policies. Next, use both the Microsoft Purview compliance portal and PowerShell. Finally, add users to role groups to manage compliance, and then you will enable mailbox archiving for selected users.

Lessons

  • See module description

Lab 1: Plan and Configure Security and Compliance in Microsoft Office 365

  • Create a Microsoft 365 group for the test team.
  • Create a Sensitivity Labels using the Microsoft Purview compliance portal.
  • Create a Sensitivity Labels using Windows PowerShell.
  • Create a Sensitivity Label Policy using the Compliance Center.
  • Enable an In-Place Archive for selected users’ mailboxes.

After completing this module, students will be able to:

  • Describe the security considerations when planning a Microsoft 365 implementation.
  • Describe Microsoft 365 Security & Compliance Center.
  • Explain the capabilities of sensitivity labels.
  • Describe DLP policies in Security & Compliance Center.
  • Configure Microsoft 365 Advanced eDiscovery and compliance searching.
  • Utilize label analytics to review sensitivity label usage.

 

Module 10: Monitor Microsoft Office 365

In this hands-on adaptive module, the learner will monitor and troubleshoot issues in Microsoft Office 365. First, customize Microsoft Service Health and Message Center. Next, create Microsoft 365 reports based on usage and risky users, and then set a retention policy. Finally, configure an email attack simulation to train users on risky behavior, and then troubleshoot mail flow issues.

Lessons

  • See module description

Lab 1: Monitor Microsoft Office 365

  • Customize Microsoft 365 Service Health and the Message center.
  • Create and export Microsoft 365 Reports.
  • Configure an email attack simulation.
  • Troubleshoot mail flow issues.

After completing this module, students will be able to:

  • Describe the functionality of Microsoft 365 troubleshooting tools.
  • Discuss the role of the Microsoft Remote Connectivity Analyzer.
  • Describe the importance of service health information in the Microsoft 365 dashboard.
  • Explain how to monitor Microsoft 365 with Microsoft System Center Operations Manager (Operations Manager) and Azure Monitor.

This course is intended for an IT professional who support the plan, configuration, and management of a Microsoft 365 environment.

  • Administering Windows Server operating systems
  • Working with Active Directory Domain Services (AD DS)
  • Working with name resolution, including DNS
  • Working with Windows PowerShell command-line interface
    Upcoming Dates
  • ` Jun 5 - Jun 8, 2023
  • ` Jul 3 - Jul 6, 2023
  • ` Jul 31 - Aug 3, 2023
  • ` Aug 28 - Aug 31, 2023
  • ` Sep 25 - Sep 28, 2023
  • ` Oct 23 - Oct 26, 2023