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MS-100T02-A: Microsoft 365 Tenant & Service Management


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Upcoming Dates

Oct 4, 2021
09:00 - 17:00

Nov 1, 2021
09:00 - 17:00

Dec 6, 2021
09:00 - 17:00

Jan 10, 2022
09:00 - 17:00

  Feb 22, 2022
09:00 - 17:00

  • MS-100T02-A: Microsoft 365 Tenant & Service Management
    1 days  (Instructor Led Online)  |  Microsoft 365 - Enterprise Administrator

    Course Details

    In the Microsoft 365 Tenant and Service Management (MS-100T02-A) course, you will learn about Microsoft 365 Tenant and Service Management, including how to plan, manage, and customize an organisation’s Microsoft 365 tenant and services.


    See other Microsoft courses


    Module 1: Designing your Microsoft 365 Tenant


    • Planning a Microsoft 365 On-premises infrastructure
    • Planning Your Identity and Authentication Solution


    Module 2: Configuring your Microsoft 365 Tenant


    • Planning your Microsoft 365 Experience
    • Configuring your Microsoft 365 Experience
    • Leveraging FastTrack and Partner Services
    • Implementing Your Domain Services


    Module 3: Managing your Microsoft 365 Tenant


    • Configuring Tenant Roles
    • Managing Tenant Health and Services


    Module 4: Hands-On Lab

    • Lab: Microsoft 365 Tenant and Service Management
    • Exercise 1: Set up a Microsoft 365 trial tenant
    • Exercise 2: Managing Microsoft 365 users, groups, and administration
    • Exercise 3: Configuring Rights Management and compliance
    • Exercise 4: Monitor and troubleshoot Microsoft 365

    Target Audience

    This course is designed for:

    • Professionals aspiring to the Microsoft 365 Enterprise Admin role;
    • Professionals that have completed one of the Microsoft 365 role-based administrator certification paths.


    • Completed a role-based administrator course, such as Messaging, Teamwork, Security and Compliance, or Collaboration.
    • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
    • A proficient understanding of general IT practices.