MS-200T02-A: Managing Client Access and Mail Flow


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  • MS-200T02-A: Managing Client Access and Mail Flow
    2 days  (Instructor Led Online)  |  Microsoft 365 - Messaging Administrator

    Course Details

    In the Managing Client Access and Mail Flow (MS-200T02-A) course you will learn how Microsoft Exchange Server provides access to user mailboxes for many different clients. Because all messaging clients access Exchange Server mailboxes through client access services, we will examine how to plan, configure, and manage client access services in Exchange Server. Since using smartphones and tablets for messaging has become very popular, and because many smartphone users use their devices intensively for email, calendar, tasks, and other collaboration purposes, you will also learn how to manage mobile devices. This course also describes the planning and configuring message transport in an Exchange Server organisation.

    You will learn how to plan, configure and manage transport services to provide efficient communication between your Exchange Servers, Exchange Online, and other mail servers on the Internet. Finally, you will learn how to troubleshoot transport services when issues occur in different scenarios so that you can provide your organisation with a healthy and reliable messaging infrastructure.


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    Module 1: Managing Client Access

    • Implementing Client Access Services
    • Managing Client Devices
    • Configuring Outlook on the Web
    • Troubleshooting Client Access


    Module 2: Managing Mobile Devices

    • Mobile Device Mailbox Policies
    • Managing Mobile Device Access


    Module 3: Managing the Transport Pipeline

    • Overview of Transport Services
    • Configuring Message Transport
    • Managing Transport Rules


    Module 4: Managing and Troubleshooting Mail Flow

    • Managing Mail Flow
    • Troubleshooting Mail Flow
    • Troubleshooting Transport Issues
    • Troubleshooting with Logs


    Module 5: Course Conclusion

    • Lab: Managing Client Access and Mail Flow
    • Create a Custom Receive Connector
    • Create a Custom Send Connector
    • Enabling and Disabling ActiveSync for a Single Mailbox
    • Enabling and Disabling ActiveSync for Multiple Mailboxes
    • Enabling and Disabling MAPI Access to a Single Mailbox
    • Enabling and Disabling MAPI Access to Multiple Mailboxes

    Target Audience

    The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. The Messaging Administrator also implements and manages disaster recovery, high availability, and client access. To implement a secure hybrid topology that meets the business needs of a modern organisation, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator.


    The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

    Before attending this course, you must:

    • Be proficient understanding of DNS.
    • Have a basic understanding of messaging within Exchange Server or Exchange Online.
    • Have a basic understanding of Active Directory and domain controller infrastructure along with identity management.
    • Have basic functional experience with Microsoft 365 services and directory synchronization.
    • Have at least 5 years of general IT experience.