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SDWOTS – Cisco SD-WAN Operations, Troubleshooting, and Best Practices

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Upcoming Dates

SDWOTS – Cisco SD-WAN Operations, Troubleshooting, and Best Practices
5 days  (Instructor Led Online)  |  Networking

Course Details

This five-day course covers the new deployment, options and features of version 20.x Cisco Software-Defined WAN (SD-WAN). SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (MPLS, Broadband, LTE, VSAT etc.). Candidates will discuss and build an SD-WAN environment starting from Day 0 provisioning and will also be able to provide troubleshooting, management, policy control and application visibility across the enterprise network. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned.

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe how to deploy SD-WAN
  • Configure SD-WAN environment
  • Deploy Plug and Play / Zero-Touch Provisioning
  • Implement SD-WAN Security
  • Configure SD-WAN Policies
  • Deploy, maintain and troubleshoot cEdge devices
  • Operate SD-WAN Devices and software
  • Troubleshoot SD-WAN environment

Outline

Module 1: Cisco SD-WAN Introduction

  • High-level Cisco SD-WAN Deployment models
  • Application level SD-WAN solution
  • Cisco SDWAN high availability solution
  • Cisco SD-WAN Scalability
  • Cisco SD-WAN Solution Benefits

Module 2: Cisco SD-WAN Orchestration

  • Introduction
  • vManage NMS
  • vSmart Controller
  • vBond Orchestrator
  • Controller Resiliency Architecture

Module 3: Site Architecture and Deployment Models

  • Site Capabilities
  • cEdge Router
  • Upgrading a current ISR router to support SD-WAN

Module 4: Plug and Play Connect Portal – Zero Touch Provisioning

  • Overview
  • Understanding Cisco Plug and Play Connect Portal
  • cEdge registration, licensing and onboarding
  • Understanding the legacy ZTP Portal for vEdge
  • User Input Required for the ZTP Automatic Authentication Process
  • Authentication between the vBond Orchestrator and a cEdge Router
  • Authentication between the cEdge Router and the vManage NMS
  • Authentication between the vSmart Controller and the cEdge Router

Module 5: Cisco SD-WAN Solution

  • Overlay Management Protocol (OMP)
  • Cisco SDWAN Circuit Aggregation Capabilities
  • Secure Connectivity in Cisco SD-WAN
  • Performance Tracking Mechanisms
  • Application Discovery
  • Dynamic Path Selection
  • Performance Based Routing
  • Dynamic Cloud Access
  • Understanding the Cisco SD-WAN Onramp
  • Understanding Direct Internet Access (DIA) and it’s advantages
  • Zone Based Firewall
  • Umbrella integration
  • SD-WAN security features overview

Module 6: Operations Best Practices

  • Config: Test Configuration Changes Before Committing
  • NAT: Secure Routers Acting as NATs
  • cEdge / vEdge Routers: Connect to the Console Port
  • cEdge / vEdge Routers: Use the Poweroff Command
  • cEdge / Viptela Devices: Site ID Naming Conventions
  • Edge Devices: Using the System IP Address
  • vManage NMS: Disaster Recovery

Module 7: Application Monitoring

  • vManage
  • vAnalytics
  • Ecosystem Partner Solutions

Module 8: Troubleshooting Methods

  • Remote Access
  • Console Access
  • LAN Interfaces
  • WAN Interfaces
  • Control Connections

Module 9: General Troubleshooting

  • Check Application-Aware Routing Traffic
  • Collect Device Data To Send to Customer Support
  • Monitor Alarms and Events
  • Monitor TCP Optimization
  • Ping a Viptela Device
  • Run a Traceroute
  • Simulate Flows
  • Troubleshoot Cellular Interfaces
  • Troubleshoot Device Bringup
  • Troubleshoot WiFi Connnections
  • Use Syslog Messages
  • Tunnel Health

Module 10: Troubleshooting: Data Plane Issues

  • BFD Session Information
  • Cflowd Information
  • Data Policies
  • DPI Information
  • Symptom: Site Cannot Reach Applications in Datacenter
  • Symptom: vManage Showing vEdge or Interface Down
  • Symptom: Site-Wide Loss of Connectivity (Blackout)
  • Symptom: Poor Application Performance (Brownout)
  • Issue Severity Assessment

Module 11: Troubleshooting:  Routing Issues

  • BGP Information
  • Multicast Information
  • OMP Information
  • OSPF Information
  • PIM Information
  • Symptom: Some or All Routes Missing from vEdge Routing table
  • Symptom: Data Traffic Using Suboptimal Path
  • Symptom: Data Traffic Not Using All Transports

Module 12: Application-Aware Routing

  • Application Performance with CloudExpress Service
  • Tunnel Latency Statistics
  • Tunnel Loss Statistics

Module 13: Interface Troubleshooting

  • Reset an Interface
  • All Interfaces
  • ARP Table Entries
  • Cellular Interface Information
  • DHCP Server and Interface Information
  • Interface MTU Information
  • Management Interfaces
  • VRRP Information
  • WAN Interfaces

Module 14: Network Operations

  • Check Alarms and Events
  • Check User Accounts and Permissions
  • Deploy the Viptela Overlay Network
  • Determine the Status of Network Sites
  • Control Connections
  • Data Connections
  • Network Performance with vAnalytics Platform
  • OMP Status

Module 15: Security Certificate Troubleshooting

  • Generate a Certificate
  • Upload the vEdge Serial Number File
  • Certificate
  • CSR

Module 16: Viptela Devices Maintenance

  • Decommission an vEdge Cloud Router
  • Determine the Status of a Network Device
  • Locate an Edge Device
  • Migrate a Controller’s Virtual Machine Using vMotion
  • Reboot a Device
  • Remove an Edge Router’s Serial Number from the vManage NMS
  • Replace an Edge Router
  • Restore the vManage NMS
  • Set Up User Accounts to Access Viptela Devices
  • Validate or Invalidate a vEdge Router
  • Software Versions Installed on a Device
  • Status of a vBond Orchestrator
  • Status of a cEdge / vEdge Router
  • Status of a vSmart Controller

Module 17: Viptela Device Operation and Troubleshooting

  • Determine Changes to a Configuration Template
  • Determine Why a Device Rejects a Template
  • Alarm Severity Levels
  • Hardware Alarms
  • Checking Alarms and Notifications
  • LEDs
  • Additional Information
  • Restore a cEdge / vEdge Router
  • Remove cEdge / vEdge Router Components

Module 18: Working With Viptela Support

  • Case Priority Levels and Response Times
  • Information for Opening Cases
  • Viptela Customer Support Portal
  • Other Ways to Contact Support

Target Audience

The primary audience for this course is as follows:

  • Engineering and Planning team evaluating WAN evolution
  • Personnel involved in SD WAN Design, Implementation and Operation
  • Network Operations team with SD WAN solution
  • Cisco partners who sell and support SD WAN solutions

Prerequisites

The knowledge and skills that a learner should have before attending this course are as follows:

  • Familiarity with WAN Networks