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The growing complexity and multiplicity of IT systems makes it difficult for organizations to run, and maintain and improve systems. It is for these organizations that Insoft Managed Services’ service offerings will prove valuable.
Our end-to-end service provides critical capabilities such as Customer Support, Due Diligence, Portfolio Analysis, Transitions, Business Continuity, and Continuous Process Improvement relevant to bespoke and packaged applications.
For our next-generation managed services framework, we improve service resilience, align IT with business goals, and bring down operational costs by a significant amount.
Here are key benefits of MSP that bring in an ultra-dynamic IT environment:
- Low technology costs through economies at scale
- Efficient delivery of services in MSPs’ areas of expertise
- Experienced and highly-specialized talents
- Ability to quickly scale up and down
- Knowledge and application of emerging technologies
- Visibility of future trend
- Capability and utilization analysis
- 24/7 managed support with reduced resolution time
- Compliance with industry standard design
- Proactive, preventive, and comprehensive maintenance, with the utmost consideration for privacy and information security
- Enhance disaster recovery and business continuity plan
- Better customer experience and user-centric approach
Here are key benefits of MSP that bring in an ultra-dynamic IT environment:
- Low technology costs through economies at scale
- Efficient delivery of services in MSPs’ areas of expertise
- Experienced and highly-specialized talents
- Capability to rapidly scale up and down
- Knowledge and application of emerging technologies
- Visibility of future trend
- Capacity and utilization analysis
- 24/7 managed support with reduced resolution time
- Compliance with industry standard design
- Proactive, preventive and comprehensive maintenance, with the utmost consideration for privacy and information security
- Improve disaster recovery and business continuity
- Better customer experience and user centric approach
Our MSP Solutions:
- 24/7 Monitoring and helpdesk support
- Backup and disaster recovery
- Online/Remote support
- Documentation and reporting
- Proactive Maintenance
- Incident Management, Problem Management, Change Management, Configuration Management
- Capacity Planning
- Risk Analysis and remediation plan
- Customer success plan (CSAT, FCR, feedback, SLA management )
Consult our SMEs
Our Subject Matter Experts will be happy to provide you with relevant and proven solutions that will accelerate your deployment at a reduced cost and with risks managed, thereby establishing a reliable infrastructure from which to grow your business.
Consultancy
Support Services
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