This workshop introduces a framework for administration and diagnostics of the Trellix appliances. The course includes checklists, case studies, lab challenges and guidance for transitioning difficult cases to the Trellix Support team.

This hands-on workshop will give attendees experience administering the appliance and diagnosing common issues.

• Perform initial configuration of Trellix appliances, based on system requirements and user preferences
• Properly deploy Trellix appliances in the network
• Administer Trellix appliances
• Identify the analysis phases and detection engines used by Trellix appliances
• Resolve issues commonly encountered with Trellix appliances
• Use logs to determine status
• Escalate issues to Trellix Support for further assistance

1. Central Management System Administration

• Central Management features and uses
• Dashboards
• Add and configure sensors and appliances
• Appliance management
• Alert administration

2. Network Security Administration

• Deployment
• Initial Configuration
• Licensing
• Dynamic Threat Intelligence (DTI) Network Service
• Appliance Updates
• AAA
• Backups
• Notifications
• SSL Certifications and Inspection
• Management Options
• Helix Integration

3. Network Security Detection Features

• MVX Analysis
• Intrusion Prevention System (IPS)
• Riskware
• SmartVision

4. Email Security Administration

• Deployment
• Initial Configuration
• Licensing
• Management Options

5. Email Security Detection Features

• Message Analysis
• MVX Analysis
• Alerts and Quarantine
• Advanced URL Defense
• Riskware
• Configuration
• Troubleshooting

6. File Protect

• File Protect features and benefits
• Configuring storage and scans
• Accessing and reviewing analysis results

7. Malware Analysis

• Trellix Malware Analysis features and uses
• Deployment and Analysis Modes
• Configure batch Malware Analysis
• Manually submit a malware for analysis
• Review analysis results

8. Appliance Diagnostics

• Hardware Diagnostics
• Appliance Logs
• Troubleshooting Mail Flow
• Support and Community

This course is intended for system administrators responsible for maintaining Trellix Email Security, Trellix File Protect, Trellix Malware Analysis, Trellix Network, and/or Trellix Central Management System.

Students taking this course should have experience with administration and support.