Objectives

After taking this course, you should be able to:

• Describe and administer the Cisco Email Security Appliance (ESA)
• Control sender and recipient domains
• Control spam with Talos SenderBase and anti-spam
• Use anti-virus and outbreak filters
• Use mail policies
• Use content filters
• Use message filters to enforce email policies
• Prevent data loss
• Perform LDAP queries
• Authenticate Simple Mail Transfer Protocol (SMTP) sessions
• Authenticate email
• Encrypt email
• Use system quarantines and delivery methods
• Perform centralized management using clusters
• Test and troubleshoot

Outline

Describing the Cisco Email Security Appliance

• Cisco Email Security Appliance Overview
• Technology Use Case
• Cisco Email Security Appliance Data Sheet
• SMTP Overview
• Email Pipeline Overview
• Installation Scenarios
• Initial Cisco Email Security Appliance Configuration
• Centralizing Services on a Cisco Content Security Management Appliance (SMA)
• Release Notes for AsyncOS 11.x

Administering the Cisco Email Security Appliance

• Distributing Administrative Tasks
• System Administration
• Managing and Monitoring Using the Command Line Interface (CLI)
• Other Tasks in the GUI
• Advanced Network Configuration
• Using Email Security Monitor
• Tracking Messages
• Logging

Controlling Sender and Recipient Domains

• Public and Private Listeners
• Configuring the Gateway to Receive Email
• Host Access Table Overview
• Recipient Access Table Overview
• Configuring Routing and Delivery Features

Controlling Spam with Talos SenderBase and Anti-Spam

• SenderBase Overview
• Anti-Spam
• Managing Graymail
• Protecting Against Malicious or Undesirable URLs
• File Reputation Filtering and File Analysis
• Bounce Verification

Using Anti-Virus and Outbreak Filters

• Anti-Virus Scanning Overview
• Sophos Anti-Virus Filtering
• McAfee Anti-Virus Filtering
• Configuring the Appliance to Scan for Viruses
• Outbreak Filters
• How the Outbreak Filters Feature Works
• Managing Outbreak Filters

Using Mail Policies

• Email Security Manager Overview
• Mail Policies Overview
• Handling Incoming and Outgoing Messages Differently
• Matching Users to a Mail Policy
• Message Splintering
• Configuring Mail Policies

Using Content Filters

• Content Filters Overview
• Content Filter Conditions
• Content Filter Actions
• Filter Messages Based on Content
• Text Resources Overview
• Using and Testing the Content Dictionaries Filter Rules
• Understanding Text Resources
• Text Resource Management
• Using Text Resources

Using Message Filters to Enforce Email Policies

• Message Filters Overview
• Components of a Message Filter
• Message Filter Processing
• Message Filter Rules
• Message Filter Actions
• Attachment Scanning
• Examples of Attachment Scanning Message Filters
• Using the CLI to Manage Message Filters
• Message Filter Examples
• Configuring Scan Behavior

Preventing Data Loss

• Overview of the Data Loss Prevention (DLP) Scanning Process
• Setting Up Data Loss Prevention
• Policies for Data Loss Prevention
• Message Actions
• Updating the DLP Engine and Content Matching Classifiers

Using LDAP

• Overview of LDAP
• Working with LDAP
• Using LDAP Queries
• Authenticating End-Users of the Spam Quarantine
• Configuring External LDAP Authentication for Users
• Testing Servers and Queries
• Using LDAP for Directory Harvest Attack Prevention
• Spam Quarantine Alias Consolidation Queries
• Validating Recipients Using an SMTP Server

SMTP Session Authentication

• Configuring AsyncOS for SMTP Authentication
• Authenticating SMTP Sessions Using Client Certificates
• Checking the Validity of a Client Certificate
• Authenticating User Using LDAP Directory
• Authenticating SMTP Connection Over Transport Layer Security (TLS) Using a Client Certificate
• Establishing a TLS Connection from the Appliance
• Updating a List of Revoked Certificates

Email Authentication

• Email Authentication Overview
• Configuring DomainKeys and DomainKeys Identified Mail (DKIM) Signing
• Verifying Incoming Messages Using DKIM
• Overview of Sender Policy Framework (SPF) and SIDF Verification
• Domain-based Message Authentication Reporting and Conformance (DMARC) Verification
• Forged Email Detection

Email Encryption

• Overview of Cisco Email Encryption
• Encrypting Messages
• Determining Which Messages to Encrypt
• Inserting Encryption Headers into Messages
• Encrypting Communication with Other Message Transfer Agents (MTAs)
• Working with Certificates
• Managing Lists of Certificate Authorities
• Enabling TLS on a Listener’s Host Access Table (HAT)
• Enabling TLS and Certificate Verification on Delivery
• Secure/Multipurpose Internet Mail Extensions (S/MIME) Security Services

Using System Quarantines and Delivery Methods

• Describing Quarantines
• Spam Quarantine
• Setting Up the Centralized Spam Quarantine
• Using Safelists and Blocklists to Control Email Delivery Based on Sender
• Configuring Spam Management Features for End Users
• Managing Messages in the Spam Quarantine
• Policy, Virus, and Outbreak Quarantines
• Managing Policy, Virus, and Outbreak Quarantines
• Working with Messages in Policy, Virus, or Outbreak Quarantines
• Delivery Methods

Centralized Management Using Clusters

• Overview of Centralized Management Using Clusters
• Cluster Organization
• Creating and Joining a Cluster
• Managing Clusters
• Cluster Communication
• Loading a Configuration in Clustered Appliances
• Best Practices

Testing and Troubleshooting

• Debugging Mail Flow Using Test Messages: Trace
• Using the Listener to Test the Appliance
• Troubleshooting the Network
• Troubleshooting the Listener
• Troubleshooting Email Delivery
• Troubleshooting Performance
• Web Interface Appearance and Rendering Issues
• Responding to Alerts
• Troubleshooting Hardware Issues
• Working with Technical Support

References

• Model Specifications for Large Enterprises
• Model Specifications for Midsize Enterprises and Small-to-Midsize Enterprises or Branch Offices
• Cisco Email Security Appliance Model Specifications for Virtual Appliances
• Packages and Licenses

Lab outline

• Verify and Test the Cisco ESA Configuration
• Perform Basic Administration
• Advanced Malware in Attachments (Macro Detection)
• Protect Against Malicious or Undesirable URLs Beneath Shortened URLs
• Protect Against Malicious or Undesirable URLs Inside Attachments
• Intelligently Handle Unscannable Messages
• Leverage AMP Cloud Intelligence Via Pre-Classification Enhancement
• Integrate Cisco ESA with AMP Console
• Prevent Threats with Anti-Virus Protection
• Applying Content and Outbreak Filters
• Configure Attachment Scanning
• Configure Outbound Data Loss Prevention
• Integrate Cisco ESA with LDAP and Enable the LDAP to Accept Query
• Domain Keys Identified Mail (DKIM)
• Sender Policy Framework (SPF)
• Forged Email Detection
• Configure the Cisco SMA for Tracking and Reporting

Target Audience

• Security engineers
• Security administrators
• Security architects
• Operations engineers
• Network engineers
• Network administrators
• Network or security technicians
• Network managers
• System designers
• Cisco integrators and partners

Prerequisites

To fully benefit from this course, you should have one or more of the following basic technical competencies:

• Cisco certification (Cisco CCENT® certification or higher)
• Relevant industry certification, such as (ISC)2, CompTIA Security+, EC-Council, Global Information Assurance Certification (GIAC), and ISACA
• Cisco Networking Academy letter of completion (CCNA® 1 and CCNA 2)
• Windows expertise: Microsoft [Microsoft Specialist, Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Systems Engineer (MCSE)], CompTIA (A+, Network+, Server+)

The knowledge and skills that a student must have before attending this course are:

• TCP/IP services, including Domain Name System (DNS), Secure Shell (SSH), FTP, Simple Network Management Protocol (SNMP), HTTP, and HTTPS
• Experience with IP routing

Cisco learning offerings that contribute to recommended skills and knowledge:

• Email Security Training resources at https://www.cisco.com/c/en/us/training-events/training-certifications/supplemental-training/email-and-web-security.html