VCUCDM10E – CUCDM 10.x Engineer Training


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Upcoming Dates

  Feb 28 - Mar 4, 2022
09:00 - 17:00

VCUCDM10E – CUCDM 10.x Engineer Training
5 days  (Instructor Led Online)  |  Unified Communications

Course Details

The five-day CUCDM Engineer Training course enables technical users to increase knowledge of the VOSS technology, learn new best practices, and improve administration skills.


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At the end of this training, participants will have a working knowledge of CUCDM 10x.


Detailed Course Outline

  • CUCDM10 Overview
    • GUI Basic
    • Transactions
  • CLI
  • HCS Hierarchy Concepts
  • Role-Based Access Control (RBAC)
  • Credential Policy
  • Entitlement
  • Customer & Dial Plan
    • Customer and UC Apps
    • Dial Plan Overview
    • Customer NDL and Dial Plan
  • Site Build and Dial Plan 6-2 Number Management
  • Voicemail Service
  • Gateways
    • Local Breakout
    • Analog gateway
  • LDAP Integration
  • Data Sync
  • Subscriber Management
    • Quick Add Subscriber
    • Quick Add Group 8-2-1 Subscribers
    • Phones
    • Lines
    • Voicemail
  • Self Service
    • Self Service Display Policy
    • Subscriber Self Service
  • Single Sign-On
  • Macros
  • Overbuild
    • Overbuild Overview
    • Overbuild Process
  • CSS Filtering
  • Bulk Loader
    • Bulk Loader Introduction
    • Bulk Loader Samples

Target Audience

The VCUCDM10E – CUCDM 10.x Engineer Training is designed for people with a basic understanding of Cisco UC apps, who are:

  • considering a CUCDM10x implementation
  • involved in onboarding customers
  • who need to operate CUCDM10x


  • Basic IP knowledge (such as the CCNP certification).