Cisco Training Courses

Cisco Training Courses

Insoft has been serving IT industry with authorized Cisco courses training, since 2010. Find all the relevant information on Cisco training on this page.

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Cisco Certifications

Experience a blended learning approach that combines the best of instructor-led training and self-paced e-learning to help you prepare for your certification exam.

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Cisco Learning Credits

Cisco Learning Credits (CLCs) are prepaid training vouchers redeemed directly with Cisco that make planning for your success easier when purchasing Cisco products and services.

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Cisco Continuing Education

The Cisco Continuing Education Program offers all active certification holders flexible options to recertify by completing a variety of eligible training items.

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Cisco U

Cisco U. is customized to achieve your learning needs as this provides learning paths that includes wide range of topics, including CCNA, Cloud and Network Automation Essentials.

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Cisco Business Enablement

The Cisco Business Enablement Partner Program focuses on sharpening the business skills of Cisco Channel Partners and customers.

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Fortinet Technical Certifications

Insoft Services´ training capabilities rely on the excellence of our exclusive Fortinet Certified Trainers (FCT). We are dedicated to providing high-quality training to Fortinet Customers and Partners.

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Fortinet Technical Courses

Insoft is recognised as Fortinet Authorized Training Center in selected locations across EMEA.

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ATC Status

Check our ATC Status across selected countries in Europe.

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Fortinet Services Packages

Insoft Services has developed a specific solution to streamline and simplify the process of installing or migrating to Fortinet Products.

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Prepforce Bootcamp

The only comprehensive source available today to prepare for Fortinet NSE 8 certification globally.

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Microsoft Training

Insoft Services provides Microsoft training in EMEAR. We provide Microsoft technical training and certification courses that are led by world-class instructors.

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Technical Training

The evolution of Extreme Networks Technical Training provides a comprehensive progressive pathway from Associate to Professional accreditation.

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ATP Accreditation

As an authorised training partner (ATP), Insoft Services ensures that you receive the highest standards of education available.

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What we do

Through our global presence and partner ecosystem, we provide strategic IT consulting services to align IT services with customers' business goals.

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We are pleased to launch pre-scoped Enterprise Networking Consulting Packages, our ready-made solutions, tailored to ensure efficiency and cost containment.

 

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We specialize in the deployment of vendor-specific automation tools as well as open-source and vendor-independent solutions, that can be tuned in accordance with the business needs of a specific organization.

 

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We provide comprehensive IoT consultancy, deployment and support solutions for businesses that want to launch or improve their use of connected technologies.

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

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In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

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In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

 

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In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

 

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Cisco Training Courses

 

We provide the highest level of expertise on Cisco consultancy services, that target audits of your current network and implementing updates for improved operational performance, secure data and compliant systems.

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We provide the highest level of expertise on Fortinet consultancy services that target audits of your current network and implementing updates for improved operational performance, secure data and compliant systems.

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Our team can help enterprises, get the most value from Extreme products and services following our predefined value-added packages or custom ones that fits business needs.

 

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TXOne Networks provides cybersecurity solutions that ensure the reliability and safety of ICS and OT environments through the OT zero trust methodology protecting assets for their entire life cycle.

 

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About Us

Our training portfolio includes a wide range of IT training from IP providers, including Cisco, Extreme Networks, Fortinet, Microsoft, to name a few, in EMEA.

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DTCSM – Cisco Customer Success Manager

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DTCSM – Cisco Customer Success Manager

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DTCSM – Cisco Customer Success Manager
Duration
3 Days
Delivery
(Online and onsite)
Price
Price Upon Request
  

22 excl. VAT

The Cisco Customer Success Manager (DTCSM) v2.2 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes. The course offers experiential learning through practical exercises using situations based on real-life use cases and case studies. In this highly interactive course, you can practice and gain confidence in fulfilling core tasks using best-practice tools and methodologies while receiving feedback from the facilitator and your peers.

This course is based on understanding the customer lifecycle and how to optimize that journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities. The course helps you prepare for the 820-605 Cisco Customer Success Manager (CSM) exam. By passing this exam, you earn the Cisco Customer Success Manager Specialist certification.

  • Transition to Subscription Economy
  • Customer and Industry Trends
  • Defining Customer Success and the CSM Role
  • Engaging the Customer for Success
  • Engaging the Customer for Success
  • Addressing Barriers
  • Customer Success Management Activities
  • Success Plan Elements
  • Customer Success Management Activities
  • Individuals preparing for the Cisco Customer Success ManagerSpecialist certification
  • Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology

This course has no formal prerequisites, but we recommend that you have:

  • Experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology
The Cisco Customer Success Manager (DTCSM) v2.2 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes. The course offers experiential learning through practical exercises using situations based on real-life use cases and case studies. In this highly interactive course, you can practice and gain confidence in fulfilling core tasks using best-practice tools and methodologies while receiving feedback from the facilitator and your peers. This course is based on understanding the customer lifecycle and how to optimize that journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities. The course helps you prepare for the 820-605 Cisco Customer Success Manager (CSM) exam. By passing this exam, you earn the Cisco Customer Success Manager Specialist certification.
  • Transition to Subscription Economy
  • Customer and Industry Trends
  • Defining Customer Success and the CSM Role
  • Engaging the Customer for Success
  • Engaging the Customer for Success
  • Addressing Barriers
  • Customer Success Management Activities
  • Success Plan Elements
  • Customer Success Management Activities
  • Individuals preparing for the Cisco Customer Success ManagerSpecialist certification
  • Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology

This course has no formal prerequisites, but we recommend that you have:

  • Experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology
    Upcoming Dates
  • ` Apr 29 - May 1, 2024
  • ` May 27 - May 29, 2024
  • ` Jun 24 - Jun 26, 2024
  • ` Jul 22 - Jul 24, 2024
  • ` Aug 19 - Aug 21, 2024
  • ` Sep 16 - Sep 18, 2024