The ADM201 – Administration Essentials for New Admins course provides System Administrators with the knowledge and skills to set up, configure, and maintain Salesforce applications within their organisations.
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The ADM201 – Administration Essentials for New Admins course provides System Administrators with the knowledge and skills to set up, configure, and maintain Salesforce applications within their organisations.
When you complete this course, you’ll be able to:
Getting Around the App
Setting Up the User Interface
Getting Your Organization Ready for Users
Up and Managing Users
Security and Data Access
Customization: Fields
Managing Data
Reports and Dashboards
Automation
Collaboration
Service Cloud
Administration Essentials for New Admins is designed for new system administrators responsible for the setup, configuration, and maintenance of their organizations’ Salesforce applications. Other groups that benefit from this course include power users, sales operations, and IT managers. Note that administrators of Salesforce Professional Edition should take Administration Essentials (Professional Edition).
The prerequisites include a solid understanding of basic Salesforce concepts and functionality and completion of the following online courses, which are available for salesforce.com customers, right from the Help Site in Salesforce:
When you complete this course, you’ll be able to:
Getting Around the App
Setting Up the User Interface
Getting Your Organization Ready for Users
Up and Managing Users
Security and Data Access
Customization: Fields
Managing Data
Reports and Dashboards
Automation
Collaboration
Service Cloud
Administration Essentials for New Admins is designed for new system administrators responsible for the setup, configuration, and maintenance of their organizations’ Salesforce applications. Other groups that benefit from this course include power users, sales operations, and IT managers. Note that administrators of Salesforce Professional Edition should take Administration Essentials (Professional Edition).
The prerequisites include a solid understanding of basic Salesforce concepts and functionality and completion of the following online courses, which are available for salesforce.com customers, right from the Help Site in Salesforce: