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Experience a blended learning approach that combines the best of instructor-led training and self-paced e-learning to help you prepare for your certification exam.

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Cisco Learning Credits

Cisco Learning Credits (CLCs) are prepaid training vouchers redeemed directly with Cisco that make planning for your success easier when purchasing Cisco products and services.

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Cisco Continuing Education

The Cisco Continuing Education Program offers all active certification holders flexible options to recertify by completing a variety of eligible training items.

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Cisco U

Cisco U. is customized to achieve your learning needs as this provides learning paths that includes wide range of topics, including CCNA, Cloud and Network Automation Essentials.

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Cisco Business Enablement

The Cisco Business Enablement Partner Program focuses on sharpening the business skills of Cisco Channel Partners and customers.

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Fortinet Technical Certifications

Insoft Services´ training capabilities rely on the excellence of our exclusive Fortinet Certified Trainers (FCT). We are dedicated to providing high-quality training to Fortinet Customers and Partners.

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Fortinet Technical Courses

Insoft is recognised as Fortinet Authorized Training Center in selected locations across EMEA.

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Prepforce Bootcamp

The only comprehensive source available today to prepare for Fortinet NSE 8 certification globally.

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Microsoft Training

Insoft Services provides Microsoft training in EMEAR. We provide Microsoft technical training and certification courses that are led by world-class instructors.

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Technical Training

The evolution of Extreme Networks Technical Training provides a comprehensive progressive pathway from Associate to Professional accreditation.

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We provide comprehensive IoT consultancy, deployment and support solutions for businesses that want to launch or improve their use of connected technologies.

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

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In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

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In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

 

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In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

 

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Cisco Training Courses

 

We provide the highest level of expertise on Cisco consultancy services, that target audits of your current network and implementing updates for improved operational performance, secure data and compliant systems.

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We provide the highest level of expertise on Fortinet consultancy services that target audits of your current network and implementing updates for improved operational performance, secure data and compliant systems.

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Our team can help enterprises, get the most value from Extreme products and services following our predefined value-added packages or custom ones that fits business needs.

 

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TXOne Networks provides cybersecurity solutions that ensure the reliability and safety of ICS and OT environments through the OT zero trust methodology protecting assets for their entire life cycle.

 

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Our training portfolio includes a wide range of IT training from IP providers, including Cisco, Extreme Networks, Fortinet, Microsoft, to name a few, in EMEA.

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ADM201 – Administration Essentials for New Admins

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ADM201 – Administration Essentials for New Admins

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Duration
5 Days
Delivery
(Online and onsite)
Price
Price Upon Request

The ADM201 – Administration Essentials for New Admins course provides System Administrators with the knowledge and skills to set up, configure, and maintain Salesforce applications within their organisations.

 

See other courses available

When you complete this course, you’ll be able to:

  • Customize your application, including page layouts, fields, tabs, and business processes.
  • Create a secure Salesforce environment.
  • Maintain and import clean data.
  • Create high-value reports and dashboards.
  • Setup workflow automation.

Getting Around the App

  • Data Model and Navigation
  • Help & Training

Setting Up the User Interface

  • Setting Up the UI and Search Options

Getting Your Organization Ready for Users

  • Setting Up the Company Profile
  • Configuring the UI
  • Configuring Search Settings Setting

Up and Managing Users

  • Managing User Profiles
  • Managing Users
  • Troubleshooting Login Issues

Security and Data Access

  • Restricting Logins
  • Determining Object Access
  • Setting Up Record Access
  • Creating a Role Hierarchy
  • Dealing with Record Access Exceptions
  • Managing field-level security

Customization: Fields

  • Administrating Standard Fields
  • Creating New Custom Fields
  • Creating Selection Fields: Picklists and Lookups
  • Creating Formula Fields
  • Working with Page Layouts
  • Working with Record Types and Business Processes
  • Maintaining data quality

Managing Data

  • Import Wizards
  • Data Loader
  • Mass Transfer
  • Backing Up Data
  • Mass Delete and the Recycle Bin

Reports and Dashboards

  • Running and Modifying Reports
  • Creating New Reports with the Report Builder
  • Working with Report Filters
  • Summarizing with Formulas and Visual Summaries
  • Printing, Exporting and Emailing Reports
  • Building Dashboards

Automation

  • Workflow Rules
  • Lead and Case Automation

Collaboration

  • Chatter and Chatter Free
  • Email Administration and Email Templates
  • Tracking Tasks and Events

Service Cloud

  • Automating Support
  • Understanding the Service Cloud Console
  • Collaborating in the Service Cloud
  • Analyzing Support Data: Support Reports and Dashboards

Administration Essentials for New Admins is designed for new system administrators responsible for the setup, configuration, and maintenance of their organizations’ Salesforce applications. Other groups that benefit from this course include power users, sales operations, and IT managers. Note that administrators of Salesforce Professional Edition should take Administration Essentials (Professional Edition).

The prerequisites include a solid understanding of basic Salesforce concepts and functionality and completion of the following online courses, which are available for salesforce.com customers, right from the Help Site in Salesforce:

  • Getting Started: Navigating Salesforce
  • Getting Started: Using the Sales Cloud

 

The ADM201 - Administration Essentials for New Admins course provides System Administrators with the knowledge and skills to set up, configure, and maintain Salesforce applications within their organisations.  

See other courses available

When you complete this course, you’ll be able to:

  • Customize your application, including page layouts, fields, tabs, and business processes.
  • Create a secure Salesforce environment.
  • Maintain and import clean data.
  • Create high-value reports and dashboards.
  • Setup workflow automation.

Getting Around the App

  • Data Model and Navigation
  • Help & Training

Setting Up the User Interface

  • Setting Up the UI and Search Options

Getting Your Organization Ready for Users

  • Setting Up the Company Profile
  • Configuring the UI
  • Configuring Search Settings Setting

Up and Managing Users

  • Managing User Profiles
  • Managing Users
  • Troubleshooting Login Issues

Security and Data Access

  • Restricting Logins
  • Determining Object Access
  • Setting Up Record Access
  • Creating a Role Hierarchy
  • Dealing with Record Access Exceptions
  • Managing field-level security

Customization: Fields

  • Administrating Standard Fields
  • Creating New Custom Fields
  • Creating Selection Fields: Picklists and Lookups
  • Creating Formula Fields
  • Working with Page Layouts
  • Working with Record Types and Business Processes
  • Maintaining data quality

Managing Data

  • Import Wizards
  • Data Loader
  • Mass Transfer
  • Backing Up Data
  • Mass Delete and the Recycle Bin

Reports and Dashboards

  • Running and Modifying Reports
  • Creating New Reports with the Report Builder
  • Working with Report Filters
  • Summarizing with Formulas and Visual Summaries
  • Printing, Exporting and Emailing Reports
  • Building Dashboards

Automation

  • Workflow Rules
  • Lead and Case Automation

Collaboration

  • Chatter and Chatter Free
  • Email Administration and Email Templates
  • Tracking Tasks and Events

Service Cloud

  • Automating Support
  • Understanding the Service Cloud Console
  • Collaborating in the Service Cloud
  • Analyzing Support Data: Support Reports and Dashboards

Administration Essentials for New Admins is designed for new system administrators responsible for the setup, configuration, and maintenance of their organizations’ Salesforce applications. Other groups that benefit from this course include power users, sales operations, and IT managers. Note that administrators of Salesforce Professional Edition should take Administration Essentials (Professional Edition).

The prerequisites include a solid understanding of basic Salesforce concepts and functionality and completion of the following online courses, which are available for salesforce.com customers, right from the Help Site in Salesforce:

  • Getting Started: Navigating Salesforce
  • Getting Started: Using the Sales Cloud