CSM – Certified Scrum Master®


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Upcoming Dates

Dec 12 - Dec 13, 2022
09:00 - 17:00

Jan 9 - Jan 10, 2023
09:00 - 17:00

Feb 6 - Feb 7, 2023
09:00 - 17:00

Mar 6 - Mar 7, 2023
09:00 - 17:00

Apr 3 - Apr 4, 2023
09:00 - 17:00

May 1 - May 2, 2023
09:00 - 17:00

CSM – Certified Scrum Master®
2 days  (Instructor Led Online)  |  Scrum

Course Details

In this CSM – Certified Scrum Master® course, you will acquire the skills needed to become a certified ScrumMaster and apply the foundations of Agile to Scrum to help your team work together more efficiently.


  • Describe the Scrum Foundations
  • Describe and define all Scrum Roles in a team and their responsibilities (ScrumMaster, Product Owner, Team).
  • Plan and conduct Scrum Meetings (Sprint Planning, Daily Scrum, Sprint Review, Sprint retrospective and release planning).
  • Identify the Product Backlog as an ordered and emerging list of user needs.
  • Define and understand Done (DoD).
  • Describe the circumstances under which Burndown Charts are useful.
  • Understand the basics of Scaling Scrum and work with multiple scrum teams.


Module 1: Introducing Agile Principles

Define Agile values and principles

Contrast Waterfall and Agile product-development philosophies

Confront the challenges of adopting Agile

Learn to set up cross-functional Agile teams

Module 2: Defining the Scrum Framework

  • Define the core Scrum framework, team, artifacts, and ceremonies
  • Adapt a traditional business process to Scrum
  • Apply core Scrum values: focus, respect, commitment, openness, and courage

Module 3: Scrum Roles, Ceremonies, and Artifacts

  • The three core Scrum roles: ScrumMaster, Product Owner, and Developer
  • Core Scrum ceremonies, including holding the Print Planning meeting, hosting the Daily Scrum, leading Sprint Reviews, and more
  • Core Scrum artifacts, including the Product Backlog, Sprint Backlog, and the potentially shippable product increment

Module 4: Refining the Product Backlog

  • Build, iterate, and continuously refine the Product Backlog
  • Develop the Product Vision
  • Compare iterative and incremental delivery
  • Deconstruct Epics into features and stories
  • Release products with minimal marketable features

Module 5: Estimating and Prioritizing Product Backlog Items

  • Write user stories with the Connextra format
  • Apply frameworks to focus user stories
  • Develop products with progressive elaboration
  • Define appropriate acceptance criteria
  • Remove user stories when appropriate

Module 6: ScrumMaster Responsibilities to the Team

  • Enforce the Scrum process
  • Become an Agile coach for your ream
  • Continuously improve your team
  • Manage and reduce external dependencies
  • Adopt best practices for software engineering