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CLICA v1.2 – Implementing Cisco Collaboration Applications

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CLICA v1.2 – Implementing Cisco Collaboration Applications

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CLICA v1.2 – Implementing Cisco Collaboration Applications
Duration
5 Days
Delivery
(Online and onsite)
Price
Price Upon Request
  

43 excl. VAT

The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients. Topics covered include streamlining communication procedures, strengthening compliance measures, and enhancing communication systems and devices. This course also earns you 40 Continuing Education (CE) credits towards recertification.

Associated Certification:

  • Module 1: Cisco Unity Connection Integration
  • Module 2: Cisco Unity Connection Call Handlers
  • Module 3: Cisco Unity Connection Troubleshooting
  • Module 4: SSO for Cisco Unified Communications Applications
  • Module 5: Cisco IM and Presence and Cloud Messaging
  • Module 6: Cisco IM and Presence and Jabber Customization
  • Module 7: Cisco IM and Presence Compliance Message Archiving
  • Module 8: Webex App Troubleshooting
  • Module 9: Cisco Unified Attendant Console
  • Module 10: Call Recording and Monitoring
  • Collaboration engineers
  • Collaboration administrators

Before taking this offering, you should have:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single-site dial plan, single PSTN gateway, and SIP trunks.

Overview

The Implementing Cisco Collaboration Applications (CLICA) training teaches you the knowledge and skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection and Cisco Unity Express, and Application clients. Topics covered include streamlining communication procedures, strengthening compliance measures, and enhancing communication systems and devices. This course also earns you 40 Continuing Education (CE) credits towards recertification. Associated Certification:

  • Module 1: Cisco Unity Connection Integration
  • Module 2: Cisco Unity Connection Call Handlers
  • Module 3: Cisco Unity Connection Troubleshooting
  • Module 4: SSO for Cisco Unified Communications Applications
  • Module 5: Cisco IM and Presence and Cloud Messaging
  • Module 6: Cisco IM and Presence and Jabber Customization
  • Module 7: Cisco IM and Presence Compliance Message Archiving
  • Module 8: Webex App Troubleshooting
  • Module 9: Cisco Unified Attendant Console
  • Module 10: Call Recording and Monitoring

  • Collaboration engineers
  • Collaboration administrators

Before taking this offering, you should have:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single-site dial plan, single PSTN gateway, and SIP trunks.
    Upcoming Dates
  • ` Aug 24 - Aug 28, 2026
  • ` Sep 21 - Sep 25, 2026
  • ` Oct 26 - Oct 30, 2026
  • ` Nov 16 - Nov 20, 2026
  • ` Dec 14 - Dec 18, 2026
  • ` Jan 11 - Jan 15, 2027
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