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CompTIA IT Fundamentals

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Upcoming Dates

Mar 30 - Apr 1, 2021
09:00 - 17:00
Online

Apr 12 - Apr 14, 2021
09:00 - 17:00
Online

May 24 - May 26, 2021
09:00 - 17:00
Online

Jun 30 - Jul 2, 2021
09:00 - 17:00
Online

  Aug 4 - Aug 6, 2021
09:00 - 17:00
Online

CompTIA IT Fundamentals
3 days  (Instructor Led Online)  |  IT Services Management

Course Details

The CompTIA IT Fundamentals course is intended for those wishing to qualify with CompTIA IT Fundamentals Certification. CompTIA Information Technology (IT) Fundamentals Certification is the essential qualification for beginning a career in PC support.

The CompTIA IT Fundamentals Certification exam is designed to show that the successful candidate has the knowledge to identify and explain basic computer components, set up a basic workstation, conduct basic software installation, establish basic network connectivity, identify compatibility issues, and identify/prevent basic security risks. Further this exam will assess the candidateā€™s knowledge in the areas of safety and preventative maintenance of computers.

See other CompTIA courses

Objectives

After completing this course you should be able to:

  • Set up a computer workstation running Windows and use basic software applications.
  • Understand the functions and types of devices used within a computer system.
  • Apply basic computer maintenance and support principles.
  • Configure computers and mobile devices to connect to home networks and to the internet.
  • Identify security issues affecting the use of computers and networks.

Outline

Module 1: Operating Systems and Software

Computers and Operating Systems

  • Information Technology
  • Personal Computers (PC)
  • Functions of an Operating System
  • Types of Operating System
  • Microsoft Windows
  • Apple Mac OS X and iOS and Blackberry
  • Linux, Chrome, and Android

Setting up a Workstation and Using Windows

  • Setting up a PC System
  • Ergonomic Concepts
  • Navigating an OS
  • Using Input Devices
  • Icons and Windows
  • File Explorer and Control Panel
  • Using a Web Browser
  • Exercises / Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar

Installing and Configuring Windows

  • Installing Windows
  • Completing Setup
  • Managing User Accounts
  • Exercises / Managing User Accounts

Software Applications

  • Installing and Configuring Software
  • Managing Software
  • Productivity Software
  • Collaboration Software
  • Specialized Software
  • Utility Software
  • Virtualization
  • Exercises / Managing Software Applications

Troubleshooting and Support

  • Support and Troubleshooting
  • Getting Support
  • Using a Search Engine
  • Exercises / Using a Search Engine

Module 2: Computer Hardware

Input Devices

  • Computer Connector Types
  • Input Devices
  • Installing and Uninstalling Peripherals
  • Configuring Peripherals
  • Exercises / Configuring an Input Device

Output Devices

  • Video Cards
  • Display Devices
  • Display Connectors and Cable Types
  • Display Settings
  • Multimedia Ports and Devices
  • Exercises / Playing Audio

Storage Devices

  • Hard Disk Drives
  • Optical Discs and Drives
  • Flash Memory
  • Exercises / Adding a Removable Drive

File Management

  • Managing the File System
  • Folders
  • Files
  • Searching for Folders and Files
  • Exercises / File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files

Printers and Scanners

  • Printer Types
  • Laser Printers
  • Inkjet Printers
  • Thermal Transfer Printers
  • Printer Interfaces
  • Installing and Configuring a Printer
  • Scanners
  • Fax Modems
  • Exercises / Using a Printer

System Components

  • Selecting a Computer
  • Motherboard Components
  • Processors
  • System Memory
  • Expansion Bus
  • System Cooling
  • Exercises / Specifying PC Systems

Environment and Power

  • ESD Precautions
  • Device Placement
  • Power Supply Units
  • Energy Efficiency
  • Power Protection
  • Safe Disposal and Recycling
  • Exercises / Adjusting Power Options

Module 3: Networks and Security

Setting Up a Network

  • Network Components
  • TCP/IP
  • Setting up a Local Network
  • Setting Up a Wireless Network
  • Exercises / Network Settings

Sharing and Storage

  • Windows Client Software
  • Local Sharing and Storage
  • Hosted Sharing and Storage
  • Backups
  • Exercises / Homegroups and File Sharing

Mobile Devices

  • Using a Mobile Device
  • Mobile Applications and App Stores
  • Network Connectivity
  • Email Configuration
  • Synchronization and Data Transfer
  • Bluetooth and NFC

Basic Security Threats

  • Computer Security Basics
  • Malware
  • Preventing Malware Infections
  • Patch Management
  • Exercises / Using Windows Defender and Windows Update

Security Best Practices

  • Spam
  • Social Engineering
  • Hardware Theft and Device Hardening
  • Managing User Authentication
  • User Education

Web Browsing Best Practices

  • Using Free / Open Networks
  • Configuring Web Browser Security
  • Managing Plug-ins
  • Digital Certificates and Anti-phishing
  • Managing Cookies and PII
  • Enabling a Firewall
  • Exercises / Web Security / Installing a Plug-in

Target Audience

CompTIA IT Fundamentals is a starter qualification for students and career changes to help decide whether they can be successful in pursuing a career in IT. It is ideal for those with no previous computer experience considering a career as an IT technician or in IT customer support / helpdesk.