See how Insoft Services is responding to COVID-19

IPOADV – IP Office Advanced Configuration Application Workshop


Contact Us

We would love to hear from you. Please complete this form to pre-book or request further information about our delivery options.


I'd like to receive emails with the latest updates and promotions from Insoft.

Data Protection & Privacy

I hereby allow Insoft Ltd. to contact me on this topic. Further, I authorise Insoft Ltd. processing, using collecting and storing my personal data for the purpose of these activities. All your data will be protected and secured as outlined in our privacy policy.

Upcoming Dates

Oct 11 - Oct 13, 2021
09:00 - 17:00

Nov 16 - Nov 18, 2021
09:00 - 17:00

Dec 15 - Dec 17, 2021
09:00 - 17:00

Jan 11 - Jan 13, 2022
09:00 - 17:00

  Feb 16 - Feb 18, 2022
09:00 - 17:00

IPOADV – IP Office Advanced Configuration Application Workshop
3 days  (Instructor Led Online)  |  Collaboration and Unified Communications

Course Details

The IP Office Advanced Configuration Application Workshop (IPOADV) course builds on the basic IP Office knowledge and experience of installation/maintenance personnel to provide an understanding of Advanced Voicemail Pro facilities, Contact Store, and practical use of diagnostic tools.


See other courses available


  • Construction of call flows that include Database Actions, Text to Speech Actions and System Variables.
  • Creating Campaigns, accessing the Campaign Web Component
  • Conditions and User Variables
  • Use of UMS/WebVoicemail
  • Configuration to support voicemail to email
  • Use of the VoicemailPro diagnostic tools
  • Installation of Contact Store
  • Using VoicemailPro in an SCN, Backup VoicemailPro
  • Mobility / Remote Worker
  • Working with the System SD card
  • Practical use of the System Status Application and System Monitor