This hands-on three-day course teaches and equips individuals to define, facilitate and lead Lean IT Kaizen improvement initiatives. The course teaches students how to effectively use the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) improvement model leveraging the Lean A3 problem identification and planning tool to complete a full improvement cycle. This certification course provides you with the knowledge, skills, and methodology required to identify, plan and implement incremental service and process improvements focused on improving the efficiency and effectiveness of any process or value stream. It also prepares you for the Lean IT Association Kaizen certification exam.
The Guide has been written by leading industry experts and is part of the Lean IT Association (LITA) stream of courses. This training event is designed to prepare candidates to manage improvements in a controlled and structured way using the Lean IT approach. Examinations are available during the event for candidates to achieve the Kaizen level certification.