By the end of this course, you should be able to:

• Define and describe NFS protocol versions
• Configure clustered ONTAP 9 for NFSv3, NFSv4 and NFSv4.1 with parallel NFS (pNFS)
• Configure Kerberos in a Linux and NetApp ONTAP 9 environment using Windows Active Directory authentication
• Discuss performance management and troubleshooting for NetApp storage systems and clients
• Explain the CIFS and SMB protocol
• Demonstrate the Windows PowerShell CLI
• Configure SMB features using ONTAP 9 software
• Create and manage SMB shares and sessions
• Secure SMB sessions
• Configure ONTAP for multiprotocol data access
• Discuss SMB advanced topics, such as opportunistic locks (oplocks), BranchCache, auditing, group policy, automatic home shares, symbolic links (symlinks), and wide links
• Describe how data flows through the network and protocol layers of clustered Data ONTAP
• Define performance-related terms and describe basic methodologies
• Identify the methods that can be used to monitor and analyze storage system performance
• Explain how methods and tools can be used to collect performance data
• Use command output to analyze system performance
• Use command output from case studies to identify performance bottlenecks
• Implement configuration for recommended practices for resiliency and performance
• Locate resources and information that help you maximize system performance

Module 1: NFS Overview

• Data fabric layers
• NFS
• NFS protocol versions
  • NFSv2 and NFSv3
  • Ancillary protocols
  • NFSv4
• ONTAP 9 NFS enhancements
• ONTAP 9 configuration
• SVM with Infinite Volume

Module 2: NFS Version 3

• Capabilities
• Features
• Client support
• NFSv3 implementation
• NFSv3 export policy
• Export policies and volumes
• Access cache
• Mounts
• User authentication
• Accounts
• Auxiliary GIDs
• ANON setting
• UNIX permissions

Module 3: NFS Version 4

• Features
• NFSv4 connection
• Mount process
• Referrals
• Delegation and usage
• NFSv4 Implementation
• Security
  • RPCSEC_GSS
  • Key distribution center
  • Kerberos authentication
  • Access control lists
  • ACE permissions
• NFSv4 infrastructure
• UID and GID
• Snapshot directories

Module 4: NFS Version 4.1

• Connection
• Reliable callbacks
• Sessions
• Layouts
• pNFS
• pNFS vs. referrals
• ONTAP 9 support
• NFSv4.1 implementation
• pNFS status

Module 5: Performance and Basic Troubleshooting

• Performance management
• Performance issues
• Factors that affect NFS performance
• RAID factors
• NFS data collection
• Performance and statistic collector (Perfstat)
• Recommended statistics
• The SIO utility
• Multiprotocol
• Security style interaction
• UNIX user access
• Storage system configuration
• Linux client troubleshooting
• NFS troubleshooting
• Network troubleshooting
• Check access command

Module 6: SMB Overview

• Data fabric
• Data fabric layers
• CIFS and SMB protocols
• NT LAN manager
• Kerberos authentication
• Active Directory
• Workgroup environments
• NetApp PowerShell toolkit

Module 7: SMB Setup

• SMB implementation
• Licensing CIFS
• SVM for SMB access
• FlexVol volumes
• DNS entries for the SVM
• SMB share access

Module 8: SMB Shares and Sessions

• SMB share
• Creating a share
• Client access
• SMB automatic referrals
• SMB sessions
• Session administration
• SMB encryption
• Offline folders
• Offloaded data transfer

Module 9: Access Control

• Share permission administration
• Access-based enumeration
• Dynamic access control
• File blocking policies
• Local users
• Workgroup authentication
• Multiprotocol access

Module 10: Advanced Topics

• Microsoft opportunistic Lock (oplock) features
• Automatic home share
• Group policy object (GPO)
• Symlinks
• Widelinks

Module 11: BranchCache

• Versions
• BranchCache environment configurations
• ONTAP 9 BranchCache
• BranchCache installation on Windows Servers
• BranchCache configuration on Windows clients

Appendix B: Auditing

• Auditing concepts
• Terminology
• ONTAP 9 auditing process
• Implemtent auditing
• Output file format

Module 11: How a NetApp Storage System Works

• Storage system architecture
• Clustered Data ONTAP data access
• Write data access
• NVRAM and CPs
• RAID
  • Value
  • Storage resiliency features

Module 12: Performance Overview

• Basic terminology
• Workload characteristics
• Little’s law
• Storage system components
  • Controller
  • Disk shelf
  • Client
• Performance guidelines
• Monitoring methodology
• Troubleshooting pitfalls

Module 13: Clustered Storage System Workloads and Bottlenecks

• Counters
• Statistics
  • Catalog
  • Start
  • Show
  • Show-periodic
• Workload characteristics measurements
• Analyzing characteristics data
• Bottlenecks

Module 14: Cluster Performance Monitoring and Analysis

• Health check commands
• Storage failover health
• Baseline monitoring commands
• Baseline perfromance monitoring
• Analyzing storage system bottlenecks
• Analyzing key storage controller resources
• Aggregate free space
• CPU and memory headroom
• Performance and statistics collector
• Perfstat download
• AutoSupport support tool
• Workload generators
• Simulated I/O tool

Module 15: OnCommand Management Tools

• Performance tools categories
• OnCommand Insight perform
  • Best practices
  • Metrics
  • Arrays
  • Analyzing tools
• OnCommand Balance
  • Features
  • Dashboard
  • Alerts

Module 16: Storage QoS

• Definition
• Workloads
• Storage objects
• Policy groups
• When to use
• Reactive workload throttling
• Tenant isolation
• Monitoring commands
• Design considerations

Module 17: Summary

Supplemental Modules

Module 18: More command Line Monitoring

• CPU troubleshooting
  • CPU utilization
  • Processor domains
  • Bottleneck types
  • Measure utilization
• Using QoS to monitor cluster performance
  • QoS rules
  • Statistics commands
• Flash Pool Monitoring
• Flash Pool workload prioritization
  • CLI read and write policies
  • GUI read and write policies
• Flash cache monitoring
• Flash cache prioritization
• San queue depth
  • Calculating depth
  • Configuration – Microsoft SQL, Oracle, MS Exchange, VMware
  • Monitoring depth

Module 19: OnCommand System Manager, OnCommand Unified Manager, OnCommand Performance Manager, Harvest

• OnCommand System Manager
  • OCSM 9.1 cluster dashboard
  • SVM dashboard
  • OCSM 9.x predictable performance
    • Performance monitoring
• Unified Manager 7.1 integration with performance manager 7.1
  • Simplified operations management
  • Unified Manager 7.0 new features
  • Unified Manager 7.1 new features
• Performance Manager (OPM)
  • OPM 7.0 – Overview of features
  • Performance capacity metric
    • Latency vs. utilization
    • Capacity used and optimal point
    • Use cases
  • OPM 7.0 failover planning for ONTAP 9
  • Events and thresholds
  • OPM 7.1 features
    • FlexGroup in ONTAP 9.1
• NetApp harvest
  • Overview
  • Appliance configuration
  • Appliance dashboards

Module 20: Basic Monitoring and Preventative Maintenance

• Alert configuration
• Monitoring tasks
• Performance workflow
• Network testing
  • Latency
  • NFS read/write size
  • iSCSI TCP read/write size
  • CIFS multiplex settings
  • FC adapter port speed
• Disk response times
• Cluster object statistics

Module 21: ONTAP Cloud for AWS – Performance Factors

• ONTAP Cloud performance issues
• Compute and network factor
• Cloud Sizing exercise
• AWS EBS volumes
  • “Disk” factor

Labs

• Adding a cluster
• Configuring a storage virtual machine for NFSv3
• Configuring a storage virtual machine for NFSv4
• Configuring a storage virtual machine for NFSv4.1
• Configure clustered ONTAP for NFS active directory authentication
• Configuring Windows for NFS active directory authentication
• Configuring Linux for NFS active directory authentication
• Install NetApp PowerShell Toolkit and configure for use
• Create a Storage Virtual Machine (SVM) and configure it for SMB access
• Create an SMB share, connect to the share from your Windows client, and manage SMB sessions
• Create a domain user, restrict share-level permissions
• Create a local user group and give share-level permissions
• Create a multiprotocol configuration and enable a root Linux user to be mapped to the Windows domain administrator
• Configure home directories and symbolic links on the SVM
• Identify the exercise environment
• Log in to the exercise environment
• Add a cluster to OnCommand System Manager
• Configure SNMP public community name
• Identify clustered Data ONTAP components
• Set the clustered Data ONTAP command line system timeout value (optional)
• Examine the statistics catalog commands
• Examine the statistics start and statistics show commands
• Defining workload characteristics
• Perform initial health checks on the cluster
• Baseline performance monitoring from the cluster shell
• Performance monitoring from the cluster shell
• Unlock diag userid
• Using the performance and statistics collector (Perfstat)
• Reactively limit thoughput to a workload by associating the workload with QoS policy group
• Proactively monitor workload performance by associating a workload with a QoS policy group
• Isolate a tenant workload by associating the workload with a QoS policy group

The courses below are recommended before attending the Manage NAS and Performance on Clustered Data ONTAP class:

• Clustered Data ONTAP Administration;
• Or ONTAP 9 Cluster Administration and Data Protection (CDOTDP9);
• Hands-on experience with Data ONTAP (three to six months).