Introduction
A Guide to the Project Management Body of Knowledge
- Key terms and the project life cycle
- Identifying Enterprise Environmental Factors (EEFs) and Organizational Process Assets (OPAs)
- Organizational structure and influences
- Mapping the interrelationships of the ten knowledge areas to the five process groups
Project Integration and Scope Management
Identifying and integrating processes and activities
- Identifying a new project, business case and strategy
- Defining and coordinating all subsidiary plans
- Change-control and configuration management
- Determining key deliverables and conducting benefit analysis
Defining, validating and controlling the scope
- Facilitating requirements-gathering using interviews, workshops and decision-making techniques
- Requirements changes and traceability matrices
- Creating the WBS and setting the baseline
Project Time and Cost Management
Time management
- Defining and sequencing activities
- Estimating activity resources and durations with analogous, parametric and three-point techniques
- Developing the schedule with PDM, ADM and CDM diagrams
Determining the cost baseline and applying Earned Value Management (EVM)
- Identifying costs and calculating performance baseline
- Assessing EVM key dimensions, variances and indices
- Forecasting with EVM
- Performance reporting
Project Quality Management
Implementing systems for quality
- Preventing nonconformance through Cost of Quality (CoQ)
- Performing continuous improvements
Tools and techniques to study
- Planning for quality using statistical tools
- Implementing quality metrics and audits
Project Human Resource, Communications and Stakeholder Management
Developing the plan and acquiring the team
- Creating hierarchical and matrix charts (RAM & RACI)
- Developing the team: team building, Tuckman model, recognition and rewards
- Motivational theories and conflict resolution techniques
Efficiently communicating with stakeholders
- Distributing information with communication models
- Applying communication theory and the levels of power
Managing stakeholder engagements
- Identifying and analyzing stakeholders, and managing their expectations
- Increasing support and minimizing resistance
Project Risk and Procurement Management
Assessing project risks
- Qualitative and quantitative risk analysis
- Evaluating Expected Monetary Value (EMV)
Exam-relevant tools and techniques
- Developing threat/opportunity response strategies
- Reassessing and controlling risks
Procurement management
- Performing make-or-buy analysis
- Formally accepting the product and closing the project
Planning for the Exam
Preparing for test day
- Applying proven tips for exam success
- Conquering exam apprehension
Personalizing your study plan
- Identifying your strengths and weaknesses
- Optimizing your study time and focus
Professional Responsibility and Ethics
- The PMI Code of Ethics and Professional Conduct
- Balancing the interest of all stakeholders