VMware vSphere: Troubleshooting Workshop v6.5

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VMware vSphere: Troubleshooting Workshop v6.5

VMware vSphere: Troubleshooting Workshop v6.5

5 Days Course
Data Center Virtualization
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Course Details

This five-day, hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Web Client, VMware vRealize® Log lnsight™, and other tools to analyze and solve problems.

 

 

Product Alignment
• ESXi 6.5
• vCenter Server 6.5

Objectives

By the end of the course, you should be able to meet the following objectives:
•  Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the
vSphere environment
•  Introduce troubleshooting principles and procedures
•  Troubleshoot networking problems and recover from these problems
•  Analyze storage failure scenarios and resolve the problems
•  Troubleshoot vSphere cluster failure scenarios and analyze possible causes
•  Diagnose common VMware vSphere® High Availability problems and provide solutions
•  Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve
resource use (VMware vSphere® Distributed Resource Scheduler™)
•  Troubleshoot VMware vCenter Server® problems
•  Identify VMware ESXi™ host problems, analyze failure scenarios, and correct them
•  Troubleshoot faulty virtual machines, including installation problems, snapshot problems, connection
problems, and more

 

Certifications
This course prepares you for the following certification:
•  VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV)

Outline

  1. Course Introduction
    • Introductions and course logistics
    • Course objectives
    • Describe the content of this course
    • Gain a complete picture of the VMware certification system
    • Familiarize yourself with the benefits of the VMware Education Learning Zone
    • Identify additional resources
  2. Introduction to Troubleshooting
    • Identify the effects of a system problem
    • Define the scope of troubleshooting
    • Use a structured approach
    • Understand the principles of troubleshooting
    • Follow a logical troubleshooting procedure
    • Examine examples of troubleshooting
  3. Troubleshooting Tools
    • Use command-line tools to identify and troubleshoot problems
    • Use VMware vSphere® Management Assistant
    • Find and interpret important log files
    • Use vRealize Log Insight for log aggregation, efficient log search, and problem analysis
  4. Networking
    • Identify the symptoms of network-related problems
    • Analyze and resolve standard switch and distributed switch problems
    • Analyze virtual machine connectivity problems and fix them
    • Examine common management network connectivity problems and restore configurations
    • Identify and prevent potential problems
  5. Storage
    • Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems
    • Analyze storage-related logs
    • Analyze hardware malfunction and software misconfiguration scenarios
    • Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)
    • Analyze possible causes, recover from the faulty conditions, and restore storage visibility
  6. vSphere Clusters
    • Identify and recover from problems related to vSphere HA
    • Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations
    • Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
    • Examine vSphere cluster failure scenarios and possible solutions
  7. Virtual Machines
    • Analyze and resolve common virtual machine snapshot problems
    • Identify possible causes and resolve virtual machine power-on problems
    • Troubleshoot virtual machine connection state problems
    • Resolve problems seen during VMware Tools™ installations
    • Examine failure scenarios and provide solutions
  8. vCenter Server and ESXi
    • Understand the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x
    • Identify and resolve authentication problems
    • Troubleshoot VMware Certificate Authority and certificate problems
    • Analyze and fix problems with vCenter Server services
    • Analyze and fix vCenter Server database problems
    • Identify VMware vCenter Server® High Availability problems
    • Examine ESXi host and vCenter Server failure scenarios and resolve the problems

Target Audience

• System administrators
• System integrators

Prerequisites

This course requires completion of one of the following prerequisites:
•  VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV)
•  VMware vSphere: Fast Track [V6.5]
•  VMware vSphere: Install, Configure, Manage [V6.5]
•  Equivalent knowledge and administration experience with ESXi and vCenter Server

 

Experience in working with a command-line interface is highly recommended, as is completion of VMware vSphere: Optimize and Scale [V6.5].