BTBBSS – Building Business Specialist Skills


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BTBBSS – Building Business Specialist Skills
3 days  (Instructor Led Online)  |  Business Skills

Course Details

The BTBBSS – Building Business Specialist Skills course, is a three-say instructor-led training designed for IT Professionals to effectively explore Business-focused solutions. In this course, you will learn how to deliver superior Business Outcomes through Business Specialist Skills.

In this course, students will learn techniques to understand business operating models, quantify the financial impact of IT decisions, accelerate technology adoption plus translate across IT and non-IT terminology. Students will create real-world, useful outputs through exercises and by using best-practice templates.

IT professionals recognize the need to adapt: 90% say their future success relies on stronger business skills. The BTBBSS – Building Business Specialist Skills training enables these key abilities and helps attendees advance their career.


The 820-427 BTBBSS exam retired on Feb 15, 2018. See other Cisco courses available.


The 820-427 Building Business Specialist training is 3 Days instructor-led (ILT) designed to test knowledge of students for skills required for effective business-focused solutions. This training prepares students for the 90-minute certification exam.


Day One

Module 1: Business Transformation

Module 2: Technology Trends and Their Impact on Business

Module 3: Understanding the Business Context


Day Two

Module 4: Conducting Business Analysis for Value

Module 5: Financial Considerations of Technology Solutions


Day Three

Module 6: Managing Technology Solution Implementation and Adoption

Module 7: Communication and Influence

Target Audience

  • Cisco Customers
  • Cisco Channel Partners
  • Cisco Employees