Cisco Training Courses

Cisco Training Courses

Insoft has been serving IT industry with authorized Cisco courses training, since 2010. Find all the relevant information on Cisco training on this page.

View More

Cisco Certifications

Experience a blended learning approach that combines the best of instructor-led training and self-paced e-learning to help you prepare for your certification exam.

View More

Cisco Learning Credits

Cisco Learning Credits (CLCs) are prepaid training vouchers redeemed directly with Cisco that make planning for your success easier when purchasing Cisco products and services.

Have CLCs and want to redeem them?

Cisco Continuing Education

The Cisco Continuing Education Program offers all active certification holders flexible options to recertify by completing a variety of eligible training items.

View More

Cisco U

Cisco U. is customized to achieve your learning needs as this provides learning paths that includes wide range of topics, including CCNA, Cloud and Network Automation Essentials.

Browse Catalogue

Cisco Business Enablement

The Cisco Business Enablement Partner Program focuses on sharpening the business skills of Cisco Channel Partners and customers.

View More

Fortinet Technical Certifications

Insoft Services´ training capabilities rely on the excellence of our exclusive Fortinet Certified Trainers (FCT). We are dedicated to providing high-quality training to Fortinet Customers and Partners.

View More

Fortinet Technical Courses

Insoft is recognised as Fortinet Authorized Training Center in selected locations across EMEA.

View More

ATC Status

Check our ATC Status across selected countries in Europe.

View More

Fortinet Services Packages

Insoft Services has developed a specific solution to streamline and simplify the process of installing or migrating to Fortinet Products.

Browse Packages

Prepforce Bootcamp

The only comprehensive source available today to prepare for Fortinet NSE 8 certification globally.

View More

Microsoft Training

Insoft Services provides Microsoft training in EMEAR. We provide Microsoft technical training and certification courses that are led by world-class instructors.

View More

Technical Training

The evolution of Extreme Networks Technical Training provides a comprehensive progressive pathway from Associate to Professional accreditation.

View More

ATP Accreditation

As an authorised training partner (ATP), Insoft Services ensures that you receive the highest standards of education available.

View More

What we do

Through our global presence and partner ecosystem, we provide strategic IT consulting services to align IT services with customers' business goals.

View More

 

We are pleased to launch pre-scoped Enterprise Networking Consulting Packages, our ready-made solutions, tailored to ensure efficiency and cost containment.

 

View More

 

We specialize in the deployment of vendor-specific automation tools as well as open-source and vendor-independent solutions, that can be tuned in accordance with the business needs of a specific organization.

 

View More

 

We provide comprehensive IoT consultancy, deployment and support solutions for businesses that want to launch or improve their use of connected technologies.

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

View More

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

View More

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

 

View More

 

In a world where technologies are evolving rapidly, every company - business needs a partner to rely on and trust for the smooth and secure operation of its network infrastructure.

 

View More
Cisco Training Courses

 

We provide the highest level of expertise on Cisco consultancy services, that target audits of your current network and implementing updates for improved operational performance, secure data and compliant systems.

View More

 

We provide the highest level of expertise on Fortinet consultancy services that target audits of your current network and implementing updates for improved operational performance, secure data and compliant systems.

View More

 

Our team can help enterprises, get the most value from Extreme products and services following our predefined value-added packages or custom ones that fits business needs.

 

View More

 

TXOne Networks provides cybersecurity solutions that ensure the reliability and safety of ICS and OT environments through the OT zero trust methodology protecting assets for their entire life cycle.

 

View More

About Us

Our training portfolio includes a wide range of IT training from IP providers, including Cisco, Extreme Networks, Fortinet, Microsoft, to name a few, in EMEA.

View More

Microsoft Customer Data Platform Specialty (MB-260T00-A)

Contact Us

We would love to hear from you. Please complete this form to pre-book or request further information about our delivery options.

Data Protection & Privacy

I consent to receive emails and/or calls from Insoft Services related to the Insoft Services´ products and services.
I acknowledge that my data will be collected and processed as described in the Insoft Services privacy policy.

Close

Microsoft Customer Data Platform Specialty (MB-260T00-A)

Enroll Now
Microsoft Customer Data Platform Specialty (MB-260T00-A)
Duration
4 Days
Delivery
(Online and onsite)
Price
Price Upon Request

Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This course begins with importing and transforming your customer data and culminates with extending your customer data platform solution into the Power Platform and Dynamics 365 applications.

Associated Certification:

  • Microsoft Certified: Customer Data Platform Specialty

Get started with Dynamics 365 Customer Insights

Get started with Dynamics 365 Customer Insights and learn how to gain insights to your customers.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you’ll:

  • Explore Customer Data Platform and learn why it matters to organizations.
  • Get started working with Dynamics 365 Customer Insights, including accessing the application and navigating to the different capabilities.
  • Learn about the Customer Insights capability and how to get started working with it.

Ingest data into Customer Insights

Customer Insights ingests data from all your different data sources and unifies them into a single customer profile. From within the customer profile, you can track data across different demographics, and identify trends based on key data you want to track.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you will:

  • Ingest data using Power Query.
  • Connect to a Common Data Model.
  • Connect to a Microsoft Dataverse.
  • Work with data sets.
  • Learn about data refreshes.
  • Export data.

Create a unified customer profile in Dynamics 365 Customer Insights

Dynamics 365 Customer Insights is an intuitive and flexible customer data platform (CDP) that helps you unlock insights and build a deeper understanding of your customers. In this module, you’ll learn about creating a unified customer profile in Customer Insights.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you will:

  • Learn how to create a Customer Insights instance.
  • Learn how to ingest data.
  • Learn about data unification.

Work with Dynamics 365 Customer Insights

Customer Insights ingests data from all of your different data sources and unifies them into a single customer profile. In this module, learn about working with Customer Insights.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you’ll:

  • Configure searching and filtering indexes.
  • Define relationships and activities.
  • Work with measures.
  • Use Customer Insights.

Enrich data and predictions with Customer Insights

Enrich your data with other data sources and use AI to make predictions based on historical data.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you’ll:

  • Discover the enrichment and prediction options that are available in Customer Insights.
  • Configure brand and interest functions.
  • Enrich data with partner services.
  • Set up and configure a customer churn prediction model.
  • Add custom machine-learning models.

Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.

Before attending this course, students must have:

  • Familiarity with Dynamics 365 Customer Insights
  • Firsthand experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform
Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This course begins with importing and transforming your customer data and culminates with extending your customer data platform solution into the Power Platform and Dynamics 365 applications. Associated Certification:
  • Microsoft Certified: Customer Data Platform Specialty

Get started with Dynamics 365 Customer Insights

Get started with Dynamics 365 Customer Insights and learn how to gain insights to your customers.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you’ll:

  • Explore Customer Data Platform and learn why it matters to organizations.
  • Get started working with Dynamics 365 Customer Insights, including accessing the application and navigating to the different capabilities.
  • Learn about the Customer Insights capability and how to get started working with it.

Ingest data into Customer Insights

Customer Insights ingests data from all your different data sources and unifies them into a single customer profile. From within the customer profile, you can track data across different demographics, and identify trends based on key data you want to track.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you will:

  • Ingest data using Power Query.
  • Connect to a Common Data Model.
  • Connect to a Microsoft Dataverse.
  • Work with data sets.
  • Learn about data refreshes.
  • Export data.

Create a unified customer profile in Dynamics 365 Customer Insights

Dynamics 365 Customer Insights is an intuitive and flexible customer data platform (CDP) that helps you unlock insights and build a deeper understanding of your customers. In this module, you’ll learn about creating a unified customer profile in Customer Insights.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you will:

  • Learn how to create a Customer Insights instance.
  • Learn how to ingest data.
  • Learn about data unification.

Work with Dynamics 365 Customer Insights

Customer Insights ingests data from all of your different data sources and unifies them into a single customer profile. In this module, learn about working with Customer Insights.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you’ll:

  • Configure searching and filtering indexes.
  • Define relationships and activities.
  • Work with measures.
  • Use Customer Insights.

Enrich data and predictions with Customer Insights

Enrich your data with other data sources and use AI to make predictions based on historical data.

This module helps prepare you for Exam MB-260: Microsoft Customer Data Platform Specialist.

Learning objectives

In this module, you’ll:

  • Discover the enrichment and prediction options that are available in Customer Insights.
  • Configure brand and interest functions.
  • Enrich data with partner services.
  • Set up and configure a customer churn prediction model.
  • Add custom machine-learning models.

Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.

Before attending this course, students must have:

  • Familiarity with Dynamics 365 Customer Insights
  • Firsthand experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform